Earlier quoted context omitted.
> Also, if you want basic features like cloud sync and handwriting conversion, you have to sign up for the $8/mo subscription. > Which is why hell will freeze over before I purchase a reMarkable. Maker of capital intensive hardware seeks revenue streams to bolster development and hire more engineers. Chinese MANGA equivalent enters the chat with their own hardware financed from other business units and potentially su…
> Maker of capital intensive hardware seeks revenue streams to bolster development and hire more engineers. If China wasn't in this conversation, the above would be criticized as an example of greedy MBAs nickel and diming the consumer. The capability to do file sync for free has existed on computing devices for ages, yet somehow this is an area where rent-seeking is acceptable? At least Chinese vendors like Onyx use…
> If China wasn't in this conversation [...]
Substitute "China" for "Amazon" and my point still stands.
> [...], the above would be criticized as an example of greedy MBAs nickel and diming the consumer.
That's exactly my point though. We're too critical of small businesses with expensive products. It's unsustainable and unrewarding for small biz to innovate in hardware or expensive ventures that can easily be cloned and ripped off by big businesses that have fantastically mature revenue streams at scale.
I'll take my point further. Consumer behavior won't change and there is no solution in trying to shore up customer empathy. Instead, top down policy is the solution. Patents need to be given asymmetric teeth in order to fend off the bloodthirsty giants. That way we continue to allocate capital to innovation rather than the act of subsidized carbon copying.
A recent success case is Sonos in their patent litigation against Google's blatant copying of their multi-room audio product.
(Granted, we also need to tamp down on no-product patent trolling. Those people are nothing more than fancy thieves wearing suits.)