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Akamai to Acquire Linode

akamai.com

261–270 of 336 posts

Re: Akamai to Acquire Linode

#261

Earlier quoted context omitted.

I currently have most of my stuff split between Digital Ocean and Linode. So if I had to move quickly, it'd be Digital Ocean. I'm going to be kicking the tires on Hetzner and Vultr soon, because DO is not a super satisfying backup plan for me. I've used Azure enough to get spun up quickly there, but that would be an unhappy upward adjustment on my budget or an unhappy downward adjustment on the performance I expect.

Hetzner is good but I’ve found that their connection from EU to US is weak, apparently in Level 3 somewhere.

Hetzner Cloud have recently launched a US location so this shouldn't be a problem.

Re: Akamai to Acquire Linode

#263
post #255

I was really close to becoming a Linode customer last week for several large boxes, but ended up buying hardware and self-hosting. The cost to cut in an enterprise fiber link (1000/400) to our office was surprisingly low. My experience trialling linode as a paying customer was really positive (VERY competitive price, great performance), only complaint being their NodeBalancer can’t automatically handle certificates l…

I've used Linode for 10+ years with a handful of long running projects. Support in the rare occasion (until 1 slow ticket recently) has always been absolutely amazing - real humans. If Josh is reading this your name has come up on a few tickets and answered promptly. A grade! Services have been solid. And pricing has been very reasonable. (knock on wood...) never ever had a significant outage and just don't think abo…

Second that, fond memories of using their service ages ago.

First VMs I had was from them. They had very good documentation and everything was simple.

Then I was introduced to 'wall of text' as a service, AWS, and never looked back.

Re: Akamai to Acquire Linode

#264

This worries me. I've been a happy Linode customer for a while. I've mostly only noticed Akamai when they were screwing something up for one of their customers. I try to be ready to migrate off of any service like this at the drop of a hat, but I suppose this is a good reminder to test my plans for getting off Linode, just in case.

> I've mostly only noticed Akamai when they were screwing something up for one of their customers

Normally their service is pretty invisible to the end user so it would be weird if you noticed them when things were working fine.

Re: Akamai to Acquire Linode

#265
post #255

Earlier quoted context omitted.

I've used Linode for 10+ years with a handful of long running projects. Support in the rare occasion (until 1 slow ticket recently) has always been absolutely amazing - real humans. If Josh is reading this your name has come up on a few tickets and answered promptly. A grade! Services have been solid. And pricing has been very reasonable. (knock on wood...) never ever had a significant outage and just don't think abo…

Second that, fond memories of using their service ages ago. First VMs I had was from them. They had very good documentation and everything was simple. Then I was introduced to 'wall of text' as a service, AWS, and never looked back.

Why move to AWS if you’re happy with Linode? Genuine question

Re: Akamai to Acquire Linode

#266
post #148
post #89

Earlier quoted context omitted.

Or they'll make Linode "call for pricing".

Linode isn't used by Akamai customers and won't be. It would be a much bigger hurdle for Linode to become enterprise-friendly than for Akamai to become developer-friendly. Akamai is "call for pricing" because they never evolved from an enterprise product. And no "enterprise" just buys off the shelf. They negotiate with a long budget, vendor risk management, legal, etc. process. Its unlikely that many of their contrac…

Do you have examples of companies “evolving from an enterprise product”?

As far as I know companies usually evolve into an enterprise product, moving up the ladder, rather than going down.

Yes, the sales cycles are longer, but there’s more money and less headache with customer support and customer success.

E.g. 1 customer paying $10,000 per month vs 100 paying $99 p/m.

Re: Akamai to Acquire Linode

#267
post #17

I think this is Akamai figuring out they need to address the self-serve market. Akamai has 6x the edge network footprint of Cloudflare and has all the cool trendy stuff like edge workers, they just suck at selling to the developer.

Their dev tools and docs need some love. Cloudflare has a smooth DX that Fastly nor Akamai emulate at the moment

Re: Akamai to Acquire Linode

#268
post #78
post #35

After dealing with Akamai at a past role I can only offer my condolences to Linode customers.

I'm trying to think of an Akamai acquisition that has worked out but coming up blank.

Prolexic (security), Blaze.io ("front-end" web app performance), SOASTA (web performance monitoring) - all integrated into Akamai flagship products & continuously improved.

Disclaimer: Worked @ Akamai

Re: Akamai to Acquire Linode

#270

Earlier quoted context omitted.

We've moved to AWS since, but we started our early cloud infra on Linode and was always so impressed by their customer support. Genuine good quality. Let's hope it keeps going well.

Customer support really is top notch. Linode and DO are so close/competitive on most things, but the DO support is garbage and they will screw you over with no remorse. Linode on the other hand will answer you with a human who cares. Even if it's a stupid PEBKAC issue. I may end up moving to AWS, but I'm dreading the pricing. Just estimating alone you damn near have to hire an expert. There's dozens of different ways…

I have only great experiences with DO support. Really fast and helpful. I even got some free credits ($50?) at some point for a small inconvenience .
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