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Flexport CEO on how to fix the US supply chain crisis

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Re: Flexport CEO on how to fix the US supply chain crisis

#261
post #63
post #60

Related: The mayor of Long Beach has increased the stacking limit. https://mobile.twitter.com/RobertGarcia/status/1451679404757...

It's weird to me that thousands of people work at the docks or with the trucks, and likely understand these problems quite well, but only after a silicon valley guy rented a boat to take a look and tweeted about it did it come to attention of the larger world. Is it just that these other people don't want to "rock the boat" at their place of employment?

It seems a lot more simple than that - Ryan is a "celebrity" and has a 66K twitter followers. His tweets generated a lot of exposure so the politicians are happy to use it. I'm sure there was some meeting between trucking companies and the mayor sometime with great recommendations form the truckers, but everybody just said "we'll check it" and didn't do a thing. Now with media and twitter exposure it's hard to avoid giving answers.

Re: Flexport CEO on how to fix the US supply chain crisis

#262
post #201
post #63

Earlier quoted context omitted.

It's weird to me that thousands of people work at the docks or with the trucks, and likely understand these problems quite well, but only after a silicon valley guy rented a boat to take a look and tweeted about it did it come to attention of the larger world. Is it just that these other people don't want to "rock the boat" at their place of employment?

Because that SV guy has a whole PR aparatus at his disposal aimed at creating public pressure for action. In our attention economy this gives you superpowers.

Every now and then someone given superpowers would be the ideal solution in an emergency rescue situation.

From what I've seen Petersen has taken a vast reserve of capitalist wealth and leveraged it by investing into his people to progress toward his objective of a more streamlined freight experience.

He seems to be participating seriously in a continuous improvement of his own expertise on this focused objective like no one else with those kind of resources at any recent time.

His proposed temporary container yards have got to be very urgent.

The inherent real estate problem has always loomed large. The "Just-In-Time" supply chain approach has factored out all but the minimal inventory buffers as it proliferated over the decades.

Now JIT can not be executed and there is little alternative remaining.

The storage & warehousing acreage & square footage were agressively downscaled over the long term and the increasing dependence on a fully enabled pipeline moving at maximum flow has been an ever-growing consequence.

Expediting cargo is a task that can not be fully accomplished within a single lifetime, so you really need to start early and never quit if you want to make worthwhile progress.

I think Petersen's gotten better every year and has unique abilities to offer in this crisis.

He would probably make a good supply chain tsar about now.

And he's making himself available, people should jump on it and give him a try.

Each day of delay is another day longer before a stagnant economy can begin to recover.

Coming from a marine cargo entrepreneur after 40 years of much-needed continuous improvement indeed.

Re: Flexport CEO on how to fix the US supply chain crisis

#263
This is mostly being amplified by failed California regulation (CARB 20) which unfortunately was enforced starting 2020. The rule limited old trucks from being registered by the DMV to reduce emissions. CA policies now reveal themselves to be a hindrance to the nation, it used to be its own bubble.

Re: Flexport CEO on how to fix the US supply chain crisis

#264
post #228
post #143

Earlier quoted context omitted.

Because "apartments bad" >With particular reference to apartment houses, it is pointed out that the development of detached house sections is greatly retarded by the coming of apartment houses, which has sometimes resulted in destroying the entire section for private house purposes; that, in such sections, very often the apartment house is a mere parasite, constructed in order to take advantage of the open spaces and…

This is one of the most astoundingly antisocial things I have ever read.

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Re: Flexport CEO on how to fix the US supply chain crisis

#265

The basic problem is the increase in e-commerce. Since more goods are being shipped to people on a one off basis, there is more demand for all of the resources needed to do this, from boats, to containers, to warehouses. When you start to see slow-downs in international shipping, there become large incentives to do silly things, like stockpile supply in warehouses, so all of the warehouses fill up, and then all of th…

Well fixing the "it sucks to drive a truck for a living" seems to be a potentially solvable problem, with better pay and conditions.

The increase in e-commerce is correlated with COVID, but the supply chains have kept up for the most part.

So there's not enough truck drivers? Pay them better and offer better driving conditions.

Get more chassis made. I'm assuming this is a solvable industrial problem? Perhaps the use of the Defence Production Act might be called for.

Call in National Guard vehicles to transport empty containers back to port to fill ships?

Re: Flexport CEO on how to fix the US supply chain crisis

#266
post #208

Earlier quoted context omitted.

A positive feedback loop in this instance means more and more of something happening, and is being reinforced in every iteration. In control theory, the language of positive/negative in feedback loops usually means growth/diminution rather than good/bad. It’s seemingly counter to common intuition but as a former control theorist I immediately recognized this language in the context of feedback loops.

I'm not arguing that what he said was correct nor saying that I don't know which is which. I think it's weird that we're nitpicking something that was pretty obviously miscommunicated rather than the content.

An article posted to a computer site used a computer word, of course the nerds are going to argue about it.

Re: Flexport CEO on how to fix the US supply chain crisis

#267

Earlier quoted context omitted.

Or they have asking for it for many years and it was ignored until the president put a spotlight on LB harbor and the mayor scrambled to look like he was doing something. Time may tell if it has any impact. At worst, the mayor end up being able to say they tried something. At best it helps resolve the problem, or the problem resolves itself over time and they can still claim a credit

You’re spot on. The fact that Mayor Garcia didn’t take any action on something he SHOULD intimately understand until a Silicon Valley outsider told him what to do is ridiculous.

Yeah, it is part of a familiar trope that a Silicon Valley outsider with sharp wits can discover one simple fix that hundreds of trained logistics/operation engineers missed.

Re: Flexport CEO on how to fix the US supply chain crisis

#268

About 7 years ago I wrote out a quick list of issues (or steps) in problem resolution. Ryan Peterson's Tweet thread here seems like a near-perfect fit for my formulation. Phrased positively,[1] the steps are: - Awareness. Registering that there is, in fact, a problem. "The first step is admitting you've got a problem". Here, "The ports of LA/Long Beach are at a standstill." - Diagnosis. Recognizing a problem, and cor…

This is highy logical and so very sensible. It would be intersting to see the converse in its failure version for comparison.

That's the way I originally wrote it. Please read the Reddit link above.

- Deny there's a problem. This is distressingly popular.

- Identify the wrong type of problem. Again, quite common.

- Identify the wrong cause of the problem. Where the causal chain is complex, or there are multiple candidates, and/or direct observation or measurement are difficult (geology, infectious disease until the 20th century, mental health, software, networking equipment), again this is quite easy. Where expertise is limited, one specific failure mode I've identified is moralising deviancy, failure, or pathology. Medicine ran through this for nearly 2,000 years. Mental health is still somewhat there (especially in nonclinical institutional responses, but also among the general public, and to a certain extent even clinicians). I'd argue that crime and poverty are very much here.

- Define the wrong objective. If you're marching off in the wrong direction, you might or might not get there, but it won't help you. The classic literal case is someone "lost in the woods" heading away from what would otherwise be nearby shelter or rescue. E.g., a failure to know the terrain intimately is a huge handicap. This applies in metaphorical senses as well.

- Apply the wrong redress (method / process for "getting there from here"). Very common especially in systemic cases where feedback loops aren't well understood. Where a rents-based good or service (land, healthcare, education) is increasing in price, financial support to consumers only exacerbates the price increase. Want to cap real estate, rental, interest, healthcare, or educational expenses? Tax the supply side. (Land Value Tax / LVT, and equivalents.) Direct emergency support for short-term remedies may be indicated, but that is not a systemic solution.

- Fail in communicating / recruiting others to assist. This can be either a communications failure on your part, or failure of those to whom you're communicating to respond, generally a recapitulation of the above steps. Another frequent problem is in reaching out to those who actually benefit by and/or want to prolong the problem, or who are for various reasons simply incapable of comprehending the problem or solutions. If the pilot's incapacitated and you need someone to fly the plane, you find the one damned pilot on board, you don't attempt to aviate by committee with the entire passenger manifest.

- Fail in executing the remediation. Again, multiple possible mechanisms: lack of ability, skill, expertise, insufficient resources, or simply an overwhelming problem.

- Assessment failures. This isn't as obvious but might include: "declaring victory and walking away", as has been popular in military misadventures. False attribution of success, or spontaneous resolution might also occur. The failure here is less for the present problem but in having learnt the wrong lessons for future problems.

Re: Flexport CEO on how to fix the US supply chain crisis

#269

Earlier quoted context omitted.

Move fast and break things doesn't work so well with things like the supply chain. We don't have a good qa env.

Breaking chains of stupid decisions is great.

But there is likely little or no understanding of what those decisions are or why they were made. Ask why the fence was put up before you start tearing it down. I agree the problem is huge, but the solution is unlikely to come from some outsider making a basic change. That change is likely to ripple into an even worse situation when we run it against the one testing environment we have.

Re: Flexport CEO on how to fix the US supply chain crisis

#270

Earlier quoted context omitted.

This is highy logical and so very sensible. It would be intersting to see the converse in its failure version for comparison.

That's the way I originally wrote it. Please read the Reddit link above. - Deny there's a problem. This is distressingly popular. - Identify the wrong type of problem. Again, quite common. - Identify the wrong cause of the problem. Where the causal chain is complex, or there are multiple candidates, and/or direct observation or measurement are difficult (geology, infectious disease until the 20th century, mental heal…

Equally logical and very well worded.

I would say for decision makers handling a serious problem or trying to avoid one, a review of both of these checklists in some form would be a good exercise to help them grasp where on the spectrum they stand at the time.

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