What is sad to me looking from the outside it is that it didn’t have to be that way. Most of negative reviews seem to boil down to too many students, not enough support, not professional enough course management. Symptoms of growing pains. But why Lambda School had to grow that much that fast? It didn’t. It shouldn’t. It was at the expense of their students. Lambda School seemed a great idea from the start, revolutio…
CEO of Lambda School here. This is disappointing, of course. We have 180+ people working really, really hard to make Lambda School the best experience it can be. At times we’ll fall short, and, as another poster pointed out, the margin for error is just razor thin; thousands of happy and successful students can be out there, but it’s the ones who don’t make it or have a good experience that cause us to lose sleep (an…
First and foremost, as others pointed, is the growth plans. Education is hard to scale -- good educators deliver fantastic results; a very smart person droning on along a prewritten material adds no value. I doubt there is a way to quickly figure out how good a teacher a new hire is -- it will be clear after a semester or two, but not before. Thus good education needs long-term staff and careful hiring; both hard to scale.
> changes that a subset of students did not like are unquestionably for their benefit
Ouch. OUCH! Anytime someone is claiming that they do something for your benefit against your will, look for other motives. It is perfectly OK to limit options -- it is your business and you do not have infinite flexibility. But claiming it is good for the students rings hollow. Sorry. "We are tracking your web purchases to better serve you" (annoying advertisements).