Live data from Hacker News

The Decline of Usability

datagubbe.se

261–270 of 719 posts

Re: The Decline of Usability

#261
post #81

Earlier quoted context omitted.

> Rapid iteration was a potential source of improvements (never going wrong since you can always adjust next week vs potential big fail every N years) and that it would yield better understanding of users by throwing every possible solutions at them. > It will have to pop and rebalance itself because it leads to fatigue and false sense of progress. Totally agree, it's ended up turning into a stream of pointless side-…

It's doubly odd because as many (I suppose) I firmly believed that faster pace and smaller changes would lead to global improvements (same goes for ajax web..). I think we just blew some social limit. People prefer stability, stability allows for more complex but riskier constructions, society enjoys the working ones even better. I like the notion of seasonality these days.

> It's doubly odd because as many (I suppose) I firmly believed that faster pace and smaller changes would lead to global improvements (same goes for ajax web..).

A late response, but a response none the less.

Faster response time and changes can result in global improvements, but they don't ensure it unless they consider global implications. See also: normalization of deviance [0]. It's very easy to make small changes based only on local considerations. These can, individually or in aggregate, produce a globally worse system.

A non-programming example, but I think illustrative:

A friend works in aircraft maintenance as an engineer. They use an adhesive to apply patches to aircraft versus bolts and other joining mechanisms (it's less harmful, longterm, to the airframe and less disruptive to the operation of the aircraft being lightweight and not intruding into the airflow). When the aircraft come in for maintenance the worker is supposed to use a disposable plastic tool and some chemicals to remove the adhesive, it is a slow tedious process. So, naturally, the worker makes a local change to improve their flow: a metal tool that quickly scrapes off the old adhesive. Job done, they move on.

The decision was made only with local consideration, but the consequence was an extra 2-4 weeks of maintenance on every aircraft this happened to. Why? The metal-on-metal scraping resulted in damage to the aircraft that required repair.

Unless you're making changes with the whole system in mind, the consequences can go either way with regard to the global optimum, while moving towards a local optimum.

[0] https://en.wikipedia.org/wiki/Normalization_of_deviance

Re: The Decline of Usability

#262
post #194

Earlier quoted context omitted.

Having rarely seen a VCR that wasn't flashing "12:00", I came to the conclusion that a clock was simply feature bloat.

One of the arguments, given in the Supreme Court, by Mr. Rogers, to permit the VCR to be legally owned (I know how crazy this is sounding but it's real) was to time shift programming ... which requires a functioning clock. Fred Rogers, 1984: "I have always felt that with the advent of all of this new technology that allows people to tape the 'Neighborhood' off-the-air ... they then become much more active in the prog…

Just when I thought I couldn’t be thankful enough to Fred Rogers for saving public television in America as he transformed what it could be, now I find out that he’s also pivotal in standing up for fair use rights and inadvertently supported the analog hole before the digital one was even invented to be closed. He truly was a person who stood up for his beliefs on behalf of the fellow person and an example of goodness in the world without pandering or compromise.

https://en.wikipedia.org/wiki/Analog_hole

Re: The Decline of Usability

#263
post #10

Ubuntu got worse at 18.04. Logging in on desktop now requires "swiping up" with the mouse to get the password box. The "swiping" thing is to avoid problems with unwanted activation when the device is in your pocket. It's totally inappropriate to desktops. Then there's icon mania. I've recently converted from Blender 2.79 to Blender 2.82. Lots of new icons. They dim, they change color, they disappear as modes change,…

People have been whining about Ubuntu's design philosophy since it began. Nothing new there.

Blender is only now turning into a useful piece of software for anyone that didn't grow up using Blender exclusively. They've finally pulled their head out and moved towards industry standard UI design rather than the godawful cluster of crap that it had for nearly two decades. It only seems complicated because, I assume, you do not use it terribly often and don't have much experience with 3d graphics programs in general. And yes, you can google where an icon is. You can also use the reams of documentation that exists.

GIMP sucks, has always sucked, and will always suck. Can't defend it at all.

Re: The Decline of Usability

#264
post #141

The whole "desktop metaphor", as usually implemented, is trash. I'm a happy user of i3 window manager (a tiling window manager). It's not the first and probably not the last, but it's the first time I can quickly and efficently arrange application windows on my screen. I think this will become the default eventually, tiling WM are the way. The way it uses the screen is beyond anything. They will just make it more int…

Tiling window managers are a pain without a keyboard.

What is this wacky computer that you and apparently all of the Gnome developers are using that doesn't have a keyboard?

PCs have keyboards! It's the best part of the computer.

Re: The Decline of Usability

#265
post #10

Ubuntu got worse at 18.04. Logging in on desktop now requires "swiping up" with the mouse to get the password box. The "swiping" thing is to avoid problems with unwanted activation when the device is in your pocket. It's totally inappropriate to desktops. Then there's icon mania. I've recently converted from Blender 2.79 to Blender 2.82. Lots of new icons. They dim, they change color, they disappear as modes change,…

Gimp is a great example. If you look up screenshots from the late 90s of gimp 1.0 you think "Hey wow, that looks pretty great! I know where the buttons are, I can quickly scan them and it's clear what they do! It isn't a grey on grey tiny soup, they are distinct and clear, this is great. When is this version shipping? It fixes everything!" Apparently almost everyone agrees but somehow we're still going the wrong way,…

And if you actually USED late 90's Gimp you'd know that there are so few buttons because there weren't actually any tools. Gimp was a complete joke and so feature-incomplete compared to Photosop, Paintshop, Corel Draw, or anything else that the only people that used it were literally too damn poor to afford other software or too ideologically driven to ever use closed source.

And what do you mean by "why aren't we in control of this?" "WE" are. Just download the source and fix it to your liking. Problem solved! It's open source!

Re: The Decline of Usability

#266

Little of what he says is a problem on MacOS fwiw. I can resize my Slack by dragging anywhere on the toolbar, for example.

Huh. Slack's MacOS UI is the first thing I thought of when reading this article. No titlebar with standard icons. Bizarre mechanisms for popping up dialogs. It could be a poster-child for inconsistency with every "normal" mac app.

[deleted]

Re: The Decline of Usability

#267
post #139

Earlier quoted context omitted.

> Logging in on desktop now requires "swiping up" with the mouse to get the password box. The "swiping" thing is to avoid problems with unwanted activation when the device is in your pocket. It's totally inappropriate to desktops. Anecdote: The first time this happened, I had no idea why it wasn't working and naturally started clicking on things and pressing buttons to try to get it to do the thing. I thereby discove…

I dislike it too, but doesn’t Windows 10 do the same thing?

Probably, but Windows is terrible at everything UX so that doesn't mean much.

Re: The Decline of Usability

#268
post #10

Ubuntu got worse at 18.04. Logging in on desktop now requires "swiping up" with the mouse to get the password box. The "swiping" thing is to avoid problems with unwanted activation when the device is in your pocket. It's totally inappropriate to desktops. Then there's icon mania. I've recently converted from Blender 2.79 to Blender 2.82. Lots of new icons. They dim, they change color, they disappear as modes change,…

Icon mania... and pretty much every single icon is only possible to understand after you have learned what it means.

That's deliberate. The saying "a picture is better than a thousand words" doesn't apply when the picture is 16x16 pixels.

Every single icon that makes sense to you now (the floppy disk, the binoculars...) do so because you learned them a long time ago; it's funny how you can now find YT videos that explain where that weird blue icon for the "save" function comes from.

The images are just a mnemonic device - in the sense that the sign is partly related to the meaning (the binoculars could very well mean "zoom in" in an alternative world). Certainly a stronger connection works better because it helps to remember, but they are not meant to help with "understanding" what the button does.

It is the same deal as with keyboard shortcuts. ctrl+S is Save, but you know that ctrl+V is Paste and it has absolutely nothing to do with spelling.

Re: The Decline of Usability

#269
post #229
post #194

Earlier quoted context omitted.

Having rarely seen a VCR that wasn't flashing "12:00", I came to the conclusion that a clock was simply feature bloat.

If they couldn't make it easier to set I think the clock should have been less prominent. It's necessary if you're doing a scheduled recording. It's too bad time sync over power lines didn't catch on widely (or broadcast over the radio). It would still be saving everyone from changing their digital clocks during DST.

Time codes inside of analog terrestrial NTSC sounds really easy and obvious.

Given that nobody did it, it would appear that even though legally people like Mr. Rogers were making the case for time-shift programming, the industry must have assumed it was a minor use case.

Re: The Decline of Usability

#270
post #194

Earlier quoted context omitted.

Having rarely seen a VCR that wasn't flashing "12:00", I came to the conclusion that a clock was simply feature bloat.

One of the arguments, given in the Supreme Court, by Mr. Rogers, to permit the VCR to be legally owned (I know how crazy this is sounding but it's real) was to time shift programming ... which requires a functioning clock. Fred Rogers, 1984: "I have always felt that with the advent of all of this new technology that allows people to tape the 'Neighborhood' off-the-air ... they then become much more active in the prog…

Time shifting doesn't require a clock, if you are home to start recording, but a clock helps with programmatic recording.
Post reply on HN