Funny, brilliant and super frustrating at the same time.
Nicely done!
User Inyerface – A worst-practice UI experiment
261–266 of 266 posts
Re: User Inyerface – A worst-practice UI experiment
#262Earlier quoted context omitted.
> Who the fuck is implementing these things A developer being told by management that Optimizely showed this design gives a 20% boost in conversion. I don't trust this tooling after creating 3 control groups, one A group, one B group and having the three control groups report different values (Control 1 was better than Control 3 but worse than A but better than B)
I actually thought the name 'Optimizely' was a hypothetical parody startup, haha.
Nope, it's owned by google and it's fucking expensive (surprise!)
Re: User Inyerface – A worst-practice UI experiment
#263Earlier quoted context omitted.
Oh I definitely recognise this, it's using Microsoft's Bot Framework ( https://dev.botframework.com/ ). I had to make a chatbot for a hospital during my end of studies internship. I still don't get why people want chatbots as they're terrible UI, so frustrating to use even when they're made properly.
People don't want chatbots - businesses want(ed) them because they offer(ed) the promise of much cheaper support. Of course that's predicated on them working at all , which in practice they don't, obviously. Think that message has filtered through enough now that the hype surge that was in full swing a couple of years ago seems to have petered out again.
"People don't want chatbots"
I'm working with a successful ecommerce company who have hugely improved conversions on their (high touch, bespoke but sold online) product by introducing a chatbot.
For some use cases, customers like them very much indeed.
Re: User Inyerface – A worst-practice UI experiment
#264My favorite part was how s-l-o-w-l-y the "How Can We Help?" dialog sank when I clicked Send to Bottom. I also appreciate how it would reappear and block the interface. But kind of disappointed it didn't instantly reappear if you moused over it. Or that it didn't randomly bounce for attention in my peripheral vision. And to the person out there thinking of making a front end framework based on this, just don't do it m…
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Re: User Inyerface – A worst-practice UI experiment
#265At least the text isn’t gray on gray!
Re: User Inyerface – A worst-practice UI experiment
#266Earlier quoted context omitted.
People don't want chatbots - businesses want(ed) them because they offer(ed) the promise of much cheaper support. Of course that's predicated on them working at all , which in practice they don't, obviously. Think that message has filtered through enough now that the hype surge that was in full swing a couple of years ago seems to have petered out again.
"People don't want chatbots" I'm working with a successful ecommerce company who have hugely improved conversions on their (high touch, bespoke but sold online) product by introducing a chatbot. For some use cases, customers like them very much indeed.
I guess customers want them to the extent they help them achieve their task without hassle and/or them realising it's a chatbot, pretty much just as well as a human would.
In some use cases, I suppose this might be possible (though I've not ever seen this - would love to see your example if you can name it!) but in most it's not, yet.