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Microsoft's Copilot chatbot is running into problems

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251–260 of 399 posts

Re: Microsoft's Copilot chatbot is running into problems

#251
MS Copilot for Android has some annoying UI bugs which they seemingly refuse to fix. The biggest is that the chat area sometimes gets randomly resized so that you can hardly read anything. There is also no way to search past chats. For all the billions they are spending on AI, their chat interface seems inexplicably half-assed.

Re: Microsoft's Copilot chatbot is running into problems

#252

Earlier quoted context omitted.

I think it is more externally driven as well, a prisoners dilemma. I don't want to keep crapping out questionable features but if competitors keep doing it the customer wants it -- even if infrastructure and bug fixes would actually make their life better.

Last time I saw results of a survey on this, it found that for most consumers AI features are a deciding factor in their purchasing decisions. That is, if they are looking at two options and one sports AI features and the other doesn’t, they will pick the one that doesn’t. It’s possible AI just seems more popular than it is because it’s easy to hear the people who are talking about it but harder to hear the people wh…

That’s because so much experience with ai is completely crap and useless.

Re: Microsoft's Copilot chatbot is running into problems

#253

It is rather interesting how dead-focused Microsoft is on AI. Even if you look at their recent statements "We now admit there are AI problems with Microsoft-related products." (e. g. Win11 in particular), it seems to me that they really have no way back now. It's turtles down all the way; once the train is moving, it is hard to stop. It's definitely not what many users wanted or expected from Win11; nonetheless, and…

It's difficult to describe just how many people are using Windows not because they choose to, but because they have to. Whether it is because the corporations they work at only give them Windows PC's or because whatever software that they need only runs on Windows. Being able to choose your operating system that you also do work with is largely a luxury of software engineers, I think, but for your average Joe you get…

If I didn't need to use Power BI or connect to various data sources in Excel I would have requested a MacBook at work years ago.

Re: Microsoft's Copilot chatbot is running into problems

#254
The problem here is attributing “Copilot” as a simple chat bot. This is one of the features, yes- but it exists to make surveillance en masse easier. When copilot is on every device, OS and application- they can correlate so many bits of information on people.

Re: Microsoft's Copilot chatbot is running into problems

#255

The biggest issue I see is Microsoft's entire mentality around AI adoption that focuses more on "getting the numbers up" then actually delivering a product people want to use. Most of the announcements I hear about Copilot, it's always how they've integrated it into some other piece of software or cut a deal with yet another vendor to add it to that vendors product offering. On the surface there's nothing wrong with…

MS actually changed their office.com landing page to a funnel that tricks you to into installing a copilot app. It used to be the dashboard for MS web apps. There are no links to the web apps, but they are all still there, you just have to know the subdomains. The app doesn’t have any of the functionality that page used to offer…

I haven't used office.com but it does seem to have links to the four main webapps (did there used to be more?). They're the second row of big boxes titled "Word with Copilot", etc. Admittedly with very confusing names.

Re: Microsoft's Copilot chatbot is running into problems

#256

Earlier quoted context omitted.

Yup, I've been here before. Back in 1995 we called it "The Internet." :-) Not to be snarky here, as we know the Internet has, in fact, revolutionized a lot of things and generated a lot of wealth. But in 1995, it was "a trillion dollar market" where none of the underlying infrastructure could really take advantage of it. AI is like that today, a pretty amazing technology that at some point will probably revolutionize…

> at some point will probably revolutionize a lot of things we do The revolution already happened. I can't imagine life without AI today. Not just for coding (which I actually lament) but just in general day to day use. Sure it's not perfect but I think it's quite difficult to ignore how the world changed in just 3-4 years.

That's just so strange to me. In my experience, it hallucinates and makes things up often, and when it's accurate, the results are so generic and surface level.

Re: Microsoft's Copilot chatbot is running into problems

#257

Earlier quoted context omitted.

I expect this is the crux of the problem. There aren't any "AI" products that have enough value. Compare to their Office suite, which had 100 - 150 engineers working on it, every business paid big $$ for every employee using it, and once they shipped install media their ongoing costs were the employees. With a 1,000,000:1 ratio of users to developers and an operating expense (OpEx) of engineers/offices/management. Th…

Your premise that the leaders of every single one of the top 10 biggest and most profitable companies in human history are all preposterously wrong about a new technology in their existing industry is hard to believe. AI is literally the fastest growing and most widely used/deployed technologies ever.

This industry has seen several bubbles in its existence. Many previously top companies didn't even survive them.

Re: Microsoft's Copilot chatbot is running into problems

#258

Earlier quoted context omitted.

I think it is more externally driven as well, a prisoners dilemma. I don't want to keep crapping out questionable features but if competitors keep doing it the customer wants it -- even if infrastructure and bug fixes would actually make their life better.

Last time I saw results of a survey on this, it found that for most consumers AI features are a deciding factor in their purchasing decisions. That is, if they are looking at two options and one sports AI features and the other doesn’t, they will pick the one that doesn’t. It’s possible AI just seems more popular than it is because it’s easy to hear the people who are talking about it but harder to hear the people wh…

I think this may have been Dell?

Dell reveals people don't care about AI in PCs (https://www.techradar.com/computing/windows-laptops/dell-rev...)

Re: Microsoft's Copilot chatbot is running into problems

#259

The biggest issue I see is Microsoft's entire mentality around AI adoption that focuses more on "getting the numbers up" then actually delivering a product people want to use. Most of the announcements I hear about Copilot, it's always how they've integrated it into some other piece of software or cut a deal with yet another vendor to add it to that vendors product offering. On the surface there's nothing wrong with…

I expect this is the crux of the problem. There aren't any "AI" products that have enough value. Compare to their Office suite, which had 100 - 150 engineers working on it, every business paid big $$ for every employee using it, and once they shipped install media their ongoing costs were the employees. With a 1,000,000:1 ratio of users to developers and an operating expense (OpEx) of engineers/offices/management. Th…

They bet the company on AI. If their AI push fails, everything else does not matter anymore. What you are seeing is desperation and Hail Marys.

My guess is every team's metric is probably reduced to tokens consumed through the products owned.

Re: Microsoft's Copilot chatbot is running into problems

#260
post #230

Earlier quoted context omitted.

Most gamers rather chose PlayStation, Nintendo and XBox instead of Windows PC.

I believe it was only a year or two ago that a study showed PC gaming surpassed all consoles combined by a small amount by MaU

I think PC gaming has some advantage because it casts a huge net over a lot of factors: games big and small, lots of genres, lots of input types, ancient weak hardware to the latest extreme can all be viable, can be tinkered with, developers of all types can produce on it, shared with non-gaming usages. The only way I could see console claiming more of that is if it standardized something similar to a CD/DVD/BD player device, under a consortium and not 'owned' by a single company (or at least easier to license).
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