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Proton spam and the AI consent problem

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Re: Proton spam and the AI consent problem

#251

Post by rolph »

lawtalkinghuman wrote: post #239
marginalia_nu wrote: post #229

Earlier quoted context omitted.

Cloud is probably the better comparison, since crypto never had the sort of mainstream management buy-in that the other two got. Microsoft's handling of OneDrive in particular foreshadows how AI is being pushed out.

The difference is OneDrive is moderately useful.

i dont like onedrive very much. i get it its useful as a pigeonhole, what i really dont like is how it is used. its the thing that moves files to onedrive and destroys local copies, that i hate, and onedrive is something that enables that. so i dont hate onedrive, i just dont like it.

Re: Proton spam and the AI consent problem

#252

Post by lunarboy »

davidee wrote: post #231

I've been using proton for a year after migrating from Rackspace and I'm done. Not because of this article, but I might as well pile on: 1. I use a custom domain. Turns out that there are two competing features, not-at-all documented. If you use a catch-all, like I do, AND use specific addresses for sending, the two are incompatible to some degree. Which is bonkers. Example: with a catchall I can create any address I…

Agreed on both of these. Proton search is so dogshit.

Re: the custom domain catch all reply, this is a bit annoying but there js a workaround. I made a SendGrid account which allows me like 100 sends per month, and I can reply in Thunderbird via SendGrid as any email account. Annoying to boot up Thunderbird, and I haven't found a way to do this on my iPhone, but I don't need ti reply from a throwaway frequently so it's sufficient for now.

Re: Proton spam and the AI consent problem

#253

Post by ink_13 »

davidee wrote: post #231

I've been using proton for a year after migrating from Rackspace and I'm done. Not because of this article, but I might as well pile on: 1. I use a custom domain. Turns out that there are two competing features, not-at-all documented. If you use a catch-all, like I do, AND use specific addresses for sending, the two are incompatible to some degree. Which is bonkers. Example: with a catchall I can create any address I…

What are you going to do instead? I am very close to moving from a 20-year-old GMail address to a custom domain and was planning to use Proton as the email host.

Re: Proton spam and the AI consent problem

#254

Post by joshuat »

cyrialize wrote: post #190
danielhep wrote: post #42

This problem, along with general annoyances at Proton’s lack of focus on a good email experience pushed me over the edge to move to Fastmail. I’m so much happier. Proton Mail Bridge would often pin one core of my laptop CPU, draining my battery, and it was still slow to sync new email. With Fastmail, incoming mail is so fast that the verification codes are already there before I can alt tab over.

Fastmail is awesome! I've been a happy user for a long time. Everything just works. The UI is great, nothing gets in my way. I'm a fan of the randomly generated emails as well. That service integrates with 1Password too.

The 1P integration is a pretty compelling feature

Re: Proton spam and the AI consent problem

#255

Post by nomadiccoder »

ink_13 wrote: post #253
davidee wrote: post #231

I've been using proton for a year after migrating from Rackspace and I'm done. Not because of this article, but I might as well pile on: 1. I use a custom domain. Turns out that there are two competing features, not-at-all documented. If you use a catch-all, like I do, AND use specific addresses for sending, the two are incompatible to some degree. Which is bonkers. Example: with a catchall I can create any address I…

What are you going to do instead? I am very close to moving from a 20-year-old GMail address to a custom domain and was planning to use Proton as the email host.

Fastmail is worth considering. Ive used it for several years and it just works.

Re: Proton spam and the AI consent problem

#256

Post by vee-kay »

aprentic wrote: post #221

I really hope the Proton PMs are watching this. Their main business offerings are privacy and security. The fact that they were able to pull customers away from Google shows that switching costs are low. Your reputation is your moat. If you ruin it by acting like Google, you're filling your own moat.

[flagged]

Re: Proton spam and the AI consent problem

#257

Post by stilldavid »

ink_13 wrote: post #253
davidee wrote: post #231

I've been using proton for a year after migrating from Rackspace and I'm done. Not because of this article, but I might as well pile on: 1. I use a custom domain. Turns out that there are two competing features, not-at-all documented. If you use a catch-all, like I do, AND use specific addresses for sending, the two are incompatible to some degree. Which is bonkers. Example: with a catchall I can create any address I…

What are you going to do instead? I am very close to moving from a 20-year-old GMail address to a custom domain and was planning to use Proton as the email host.

Seconding fastmail.

I have a catch-all and can reply from any address I please. If I reply from an email sent to retailer@mydomain.com it even auto populates the "from" address for me with "retailer", or I can choose to reply from one of my named accounts. It's really slick.

Re: Proton spam and the AI consent problem

#258

Post by antiframe »

philipwhiuk wrote: post #210
lawtalkinghuman wrote: post #83

Earlier quoted context omitted.

> I think we must make it clear that this is not related to AI at all There are clear AI-specific reasons why it's being crammed down everybody's necks. Namely: someone in management has bet the entire strategy on it. The strategy is not working and they need to juice the numbers desperately.

It's not really AI itself though, it's just whatever the current hype cycle is - it was crypto and cloud before this.

I have never received a Crypto spam email from any place where I opted out from it. Same for cloud. It feels different. With crypto it was everyone wanting to ride the hype train. With AI they spent a bunch of money up front and are desperate to see ROI.

Re: Proton spam and the AI consent problem

#259

Post by esafak »

This is a user-facing bug borne of engagement-driven development and a lack of user empathy. When a user opts out of a category, he should not receive cross posts. They ought to have had checks for this. The user did well to bring attention to it.

Re: Proton spam and the AI consent problem

#260

Post by microtonal »

hojiron wrote: post #131
ivan_gammel wrote: post #19

I think we must make it clear that this is not related to AI at all, even if the product in question is AI-related. It is a very common problem with modern marketing teams, that have zero empathy for customers (even if they have one, they will never push back on whatever insane demands come from senior management). This is why any email subscription management interface now is as bloated as a dead whale. If too many…

Still happy that Tuta Mail is anti AI, and does not push ads on you via email. I wonder who told Proton that it’s a good idea to copy big tech tactics.

* I wonder who told Proton that it’s a good idea to copy big tech tactics.*

But people subscribe to Proton because they want to move away from big tech. What’s the point of paying them if they get as bad.

Though for now I’ll assume that it’s a genuine mistake with things not properly escalated by customer support.

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