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I'm returning my Framework 16

yorickpeterse.com

251–260 of 621 posts

Re: I'm returning my Framework 16

#251
I have two Framework 13 DIY, top of the line (Ryzen AI 9 HX 370, 96 GB of RAM, 2TB WD BLACK SN850X). Well, TBH just one, the other one was stolen with less than one month, but that's a different story.

Can't be happier with this choice.

First of all, now I feel confident I can easily tinker with my laptop, open it and replace any components. No, I'm not repeating their Marketing, I'm truly confident now. Some months ago my previous Lenovo X1 Carbon stopped charging and I was scared as hell. Sure, I have everything in version control and cloud drives blah blah blah but if it doesn't charge, it's dead. Sure, I can extract the NVMe (is it easy at all?) and rsync the data (for a faster recovery) but is that easy, feasible, can I do it on the go (X1 stopped charging while I was on a trip).

The Framework 13 DIY I built it in less than 10 minutes. I can easily disassemble again in a heartbeat. This is priceless.

Other than this, build quality is higher than expected, and several other people said exactly the same when I showed my unit. Powerful? Most than any desktop out there. Perfectly portable. Works well OOB with Linux. What else do I need? Nothing, it's my laptop and will be the next one.

(Actually the next one may be cheaper, as I may only need to replace the motherboard, we will see)

Re: I'm returning my Framework 16

#252

Earlier quoted context omitted.

The crux of the matter is that even if one values upgradability and repairability, neither is a frequent need for practically anybody. Reliable machines rarely need repairs outside of owner mistreatment, and most people I know who are technically capable enough to care about upgrading generally do it maybe once every 4-6 years, by which point hardware has usually advanced far enough that buying a new laptop is easy t…

This. My idea of a repairable laptop is the Thinkpads up until around 2015. And I absolutely agree that the port modules forces Framework to limit the number of ports to the point that I'd hesitate to purchase one because I'd be swapping ports all the time.

The replacement parts aren't cheap either as Framework has very little used parts market.

I can rehouse a Thinkpad or most other high volume laptops for a quarter or less the cost of a Framework, making the total lifetime cost much lower. Framework will sell you a new housing with screen for $399, but at that point I can buy an 11th gen Thinkpad for half the cost.

I want the economics to work, but even with free labor it makes no sense.

Re: I'm returning my Framework 16

#253

I appreciate the authors thoughtful review here, but I can’t help but be frustrated by the constant lack of understanding of the core value proposition of framework both in this post and in many comments here on hn. Frequently the author brings up that for 2,000 euros they expect a premium experience, but no where is there an evaluation of the value granted by upgradability and repeatability of the machine, and only…

The crux of the matter is that even if one values upgradability and repairability, neither is a frequent need for practically anybody. Reliable machines rarely need repairs outside of owner mistreatment, and most people I know who are technically capable enough to care about upgrading generally do it maybe once every 4-6 years, by which point hardware has usually advanced far enough that buying a new laptop is easy t…

> hardware has usually advanced far enough

That's not what we're experiencing.

Screens have seen improvements, but not in a significant way within these 4-6 years. Keyboards haven't improved leaps and bounds. Track pads either. Laptop casings haven't seen innovation either.

The only thing that significantly changes is the motherboard, which is not nothing, but replacing it independently makes sense to me.

> port module idea.

That's one of the best idea they have! You might have bought a laptop with 4 USB ports 5 years ago, only to realize you'd be so much happier with two USB-A. Or you realize you never ever use the SD Card slot. Well, you'd fix that easily on a Framework, not on any other laptop.

I wish I could do that right now. The only reason I haven't one of their laptop is their stubborn refusal to ship outside a dozen or so countries.

Re: I'm returning my Framework 16

#254

I appreciate the authors thoughtful review here, but I can’t help but be frustrated by the constant lack of understanding of the core value proposition of framework both in this post and in many comments here on hn. Frequently the author brings up that for 2,000 euros they expect a premium experience, but no where is there an evaluation of the value granted by upgradability and repeatability of the machine, and only…

Happy Framework 13 user here to say this.

I recently realized the 32Gb I had originally spec'd isn't enough for work lately. Easy fix, I just ordered more RAM.

Pretty straightforward value prop here. If that's not why you want, buy a different device.

Re: I'm returning my Framework 16

#255
post #53

Earlier quoted context omitted.

Gaming laptops tend to have replaceable RAM and SSD so the advantage of Framework 16 is much less.

The current benefit for a Framework is that you can swap out the entire inner/guts without being an expert and everything still works together. Most of the laptops I have provide 2 SO-DIMM slots and a slot for either NVME or SATA for storage. So for me, there is little value in that in most scenarios. There are a few laptop chassis that I am very fond of and have wished I could "use that chassis with that hardware",…

It makes me wonder who their audience is if they are targeting users that will pay a premium for an upgradable system, but are afraid of modifying the guts of the computer.

Re: I'm returning my Framework 16

#256

Earlier quoted context omitted.

The crux of the matter is that even if one values upgradability and repairability, neither is a frequent need for practically anybody. Reliable machines rarely need repairs outside of owner mistreatment, and most people I know who are technically capable enough to care about upgrading generally do it maybe once every 4-6 years, by which point hardware has usually advanced far enough that buying a new laptop is easy t…

This. My idea of a repairable laptop is the Thinkpads up until around 2015. And I absolutely agree that the port modules forces Framework to limit the number of ports to the point that I'd hesitate to purchase one because I'd be swapping ports all the time.

Have you ever tried dealing with Lenovo for parts or repairs ? My only experience with them was bleak and I never heard good stories on this front.

Re: I'm returning my Framework 16

#257

I appreciate the authors thoughtful review here, but I can’t help but be frustrated by the constant lack of understanding of the core value proposition of framework both in this post and in many comments here on hn. Frequently the author brings up that for 2,000 euros they expect a premium experience, but no where is there an evaluation of the value granted by upgradability and repeatability of the machine, and only…

The idea of upgrading a laptop may sound great at first, but I don't think most people really want that.

After 2-3 years, my laptop is pretty beat up from carrying it around in a bag daily. I usually buy premium laptops, but still the hinges get loose, the corners bent, scratches everywhere, ports loose. Usually superficial issues like that make me buy a replacement before I really need upgraded chips.

Re: I'm returning my Framework 16

#258

I have two Framework 13 DIY, top of the line (Ryzen AI 9 HX 370, 96 GB of RAM, 2TB WD BLACK SN850X). Well, TBH just one, the other one was stolen with less than one month, but that's a different story. Can't be happier with this choice. First of all, now I feel confident I can easily tinker with my laptop, open it and replace any components. No, I'm not repeating their Marketing, I'm truly confident now. Some months…

What's the battery life you're getting out of the Ryzen AI 9?

Re: I'm returning my Framework 16

#259

I appreciate the authors thoughtful review here, but I can’t help but be frustrated by the constant lack of understanding of the core value proposition of framework both in this post and in many comments here on hn. Frequently the author brings up that for 2,000 euros they expect a premium experience, but no where is there an evaluation of the value granted by upgradability and repeatability of the machine, and only…

I agree, if they had a framework it would have been trivial to swap to a new keyboard.

Also I get annoyed where they say they don’t like it but don’t yet have an alternative.

Re: I'm returning my Framework 16

#260
> two thousand Euros

There is a lot of weight put into this number...and it seems that everyone forgot why US makers prices have inflated to this point. It's not to polish the "premium" experience, it's tariffs spread on the whole customer base.

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