It is quite possible that you still may be able to obtain it by annoying them - in some cases provisions related to supporting disabled peoples can prevent them from fully getting rid of it.
On the last change my bank made me call to their hotline (even though everything else is possible to be done online) to keep using a separate hardware device - which ended up being just "so, you don't want to do it on a phone?" - "yep" - "ok, should be with you in a week or so".
I nowadays consider my phones pretty much throwaway devices - I don't have full control, I can't fully trust them. Plus they could be stolen, break when I drop it into water outside, ... - so I think it's ridiculously stupid to tie anything important to a phone as main authenticator.
Overall the usefuleness of a phone has been declining steadily - the selling point of a smart phone originally was that I have an app, and because it's a reasonably trusted device it'll store credentials, and I can use the app without logging in every time. By now most of the apps are just repackaged websites, and because of that - and because they don't trust their backends - we now have quickly expiring tokens in use in the apps as well. Most of the apps I don't use every day - and over the last few months every single one wanted me to log in again next time I used it.
Adding to that the nonsense of "there's a new app available, download that first before using" which typically doesn't add anything of value to me, and we're now at a state that not only does the typical smart phone app not offer a benefit over just using a website - it now often is even worse than just using a website.