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Overtourism in Japan, and how it hurts small businesses

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Re: Overtourism in Japan, and how it hurts small businesses

#251
post #245
post #57

Earlier quoted context omitted.

I don't know about the Ramen place (I can't believe that they wouldn't take cash?), but I agree with you that more places are doing this kind of "two markets" stuff -- it's even becoming official, in that now there's officially sanctioned "foreigner pricing" for certain temples, shrines, and parks. There's also Google Maps and Yelp vs. Japan's local version (pretty much any review on the former two are useless, and h…

I think it's worse than that. I'm starting to think that there may not really be an ethical way to be a tourist in a foreign country. Especially coming from a high cost of living area to a lower one. Just being there puts you in economic competition with the locals. You can spend more on everything than everyone else and that raises their costs too. Especially housing and food. Those fancy resorts take all the prime…

It's not quite that simple. Your tourism money is valuable. It's a huge influx of money into the local economy. They don't want it to go to zero.

Re: Overtourism in Japan, and how it hurts small businesses

#252

I'm the CTO & Founder of TableCheck, the booking system used by 10,000+ restaurants in Japan. My two cents: the issue isn't simply "too many tourists" but rather over-concentration at a few hotspots, a domestic-first market, low English proficiency (ranked #87 globally, a notch above Afghanistan), and a culture deeply focused on orderliness and not causing inconvenience for others. That said, nearly all hospitality o…

Do you sense there's still a reluctance to serve foreign guests, and that it's largely done out of necessity but not out of innate desire?

No, I really don't. Chefs and restaurant operators chose their profession out of a genuine desire to share cuisine and hospitality experiences with as many people as possible, and the vast majority genuinely appreciate meeting international guests who share their love for food. I've even heard Michelin chefs go as far to say that they feel their culinary art is more appreciated by international guests than the domestic audience.

In Japan there is a "system" ("kata") for everything, and in addition, there is a concept of hospitality called "omotenashi" which means something like "the host will anticipate the all guest's needs" (you can think "omakase"--meaning "chef chooses"--is a facet of "omotenashi")

To illustrate these concepts: I had two friends visiting from India who were religious vegetarians, they had asked me to book a traditional Japanese restaurant but almost everywhere I called used "dashi" (fish-based soup stock) as a core ingredient. I asked if dashi could be removed, but nearly every restaurant refused as they "didn't think it would taste as good"--I tried to explain my friends really wouldn't know the difference, to no avail--the system is the system, the goal is "omotenashi".

Language tends to be an issue as well, but many restaurants will say "We don't speak English and we don't have well-translated menus, but if you want to try it anyway we'll welcome you." Another example here: Tokyo Disney gives a VIP tour only in Japanese, and you have to pay extra for an English translator. I asked them why they can't just have the English speaker gives the tour; the answer was "Because the tour is in Japanese." The system is the system.

So it's easy to mistake this "omotenashi" insistence to follow the system as "(intentionally) not catering to foreign guests", but it has much more to do with "quality control" like you might find in a Toyota factory.

Are there a handful of close-minded bigots in the Japan, who refuse non-Japanese speakers/non-Japanese people? Sure, there are in any country. You are not likely to encounter them on a trip to Japan--in 17 years living here I really haven't encountered many--and if you do, just take your business elsewhere.

Re: Overtourism in Japan, and how it hurts small businesses

#253

Earlier quoted context omitted.

A big part of their success today is embracing globalism, beginning with the Westernization effort in the Meiji era and continuing into the present era with top Japanese firms becoming multinational, eg Nintendo/Sony of America, Toyota opening plants in the US, etc. Communism, on the other hand, seems to have led to more isolation in the Cold War era, and is also another way to cultivate some interesting cultural ide…

lol, yes by globalists I was totally referring to whether Nintendo is national or international.

Oh, I guess you were talking about Jews then.

Re: Overtourism in Japan, and how it hurts small businesses

#254
post #116

I live in Tokyo at the moment. I get the overtourism thing, because after you've been here even just a little while (months) you start to have a disdain for tourists that do tourist things. Like breaking the rules, being a nuisance, swarming parts of the city. I don't know what can be done about it though. Japan's economy is in trouble, and the tourist money helps and hurts at the same time. It creates tax revenue, y…

> And I hold no hard feelings toward them for that.

But isn't that why Japan ended up like this? Every country needs either immigration or babies, and Japan chose option C: neither. And now the decision has been made for them, a very high dose of immigration is required.

It's like ignoring a cavity and eventually needing a root canal.

Xenophobia is simply an unworkable idea, like eugenics and other discredited beliefs. Or at least it needs to be paired with a religion that encourages having kids.

Re: Overtourism in Japan, and how it hurts small businesses

#255

Missed opportunity to talk about the locals creative responses to this. One cafe in Tokyo is asking customers to leave negative reviews on Google and Trip Advisor to prevent over exposure (it mostly works but made me curious enough to visit). Another specific $10 Michelin guide ramen restaurant only lets you order from a vending machine outside using a payment method you can’t access as a foreigner (one needs a physi…

https://www.reddit.com/r/funnysigns/comments/1getgra/a_resta... Edit: The red text at the bottom says: この日本語が読める方は、 ご入店くださいませ = "if you can read this Japanese text, please come in" Edit 2: just the original reddit post link then

To be fair, that's not a very difficult sentence to read for someone who has studied a moderate amount of Japanese. Doesn't mean you could actually order food.

Re: Overtourism in Japan, and how it hurts small businesses

#256

Missed opportunity to talk about the locals creative responses to this. One cafe in Tokyo is asking customers to leave negative reviews on Google and Trip Advisor to prevent over exposure (it mostly works but made me curious enough to visit). Another specific $10 Michelin guide ramen restaurant only lets you order from a vending machine outside using a payment method you can’t access as a foreigner (one needs a physi…

https://www.reddit.com/r/funnysigns/comments/1getgra/a_resta... Edit: The red text at the bottom says: この日本語が読める方は、 ご入店くださいませ = "if you can read this Japanese text, please come in" Edit 2: just the original reddit post link then

But if you can't read Japanese, you would enter because you don't understand the sign in the first place...

Re: Overtourism in Japan, and how it hurts small businesses

#257

I'm the CTO & Founder of TableCheck, the booking system used by 10,000+ restaurants in Japan. My two cents: the issue isn't simply "too many tourists" but rather over-concentration at a few hotspots, a domestic-first market, low English proficiency (ranked #87 globally, a notch above Afghanistan), and a culture deeply focused on orderliness and not causing inconvenience for others. That said, nearly all hospitality o…

> critical for a country facing a 30% population decline by 2070 Tourism doesn't help with that. And this decline (if it do happens) will impact the countryside more than the places where most tourists go.

I can say that this fact of population decline (and population aging) weighs heavily on the Japanese psyche, especially in the business world. The hottest topic for our customers in sales discussions is definitely "attracting inbound tourists".

Re: Overtourism in Japan, and how it hurts small businesses

#258

Earlier quoted context omitted.

You may deny entry based on your own criteria provided you are not discriminating on race, color, religion, national origin, disability status, veteran status, age (more wiggle room here) or other state-specific traits (sex, sexual orientation, gender identity, marital status, etc.). I don't think there's any place in America that would be illegal to bar entry based on the presence of tattoos.

But no shoes, no shirt, no service is quite common.

[deleted]

Re: Overtourism in Japan, and how it hurts small businesses

#259

Maybe travel is just too cheap and easy? I like the democratisation of globe trotting that has happened but it certainly has had negative consequences

'Globe trotting' has been 'democraticized' only for the top income earners from the high-income countries. The rest of the world is not able to globe trot. Combined with digital nomadism, golden visas et al, this 'democratization' is a new form of colonization in which the high CoL countries' people can literally buy out poorer countries' most desirable regions or set themselves up as an aristocratic elite on top of…

It used to be the case, now the majority of the people in high-income countries and the high earners of medium-income countries can globe trot, it is a massive increase.

As for the "colonial" aspect, Japan is not exactly a poor country. It is, in fact, a rather expensive destination (a bit less now because the Yen is cheap) and you will certainly not be seen as an aristocratic elite. You will be respected as a guest because that's how Japan works, but there is a line and it will become very clear if you ever attempt to cross it.

I think that "colonial style" tourism is on the decline, simply because the world is developing and what used to be poor countries now do very well by themselves. They will still accept your money though.

Re: Overtourism in Japan, and how it hurts small businesses

#260

Missed opportunity to talk about the locals creative responses to this. One cafe in Tokyo is asking customers to leave negative reviews on Google and Trip Advisor to prevent over exposure (it mostly works but made me curious enough to visit). Another specific $10 Michelin guide ramen restaurant only lets you order from a vending machine outside using a payment method you can’t access as a foreigner (one needs a physi…

Even as a foreigner who speaks Japanese, I frequently got the "we're closed" and crossing the hands in an X response while locals continued eating. Sometime they'd laugh and I'd hear "gaijin" (rude slang for foreigner) as I walked out.

But plenty of places were super warm and friendly after the initial apprehension if you speak Japanese and read some kanji. Worth the effort!

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