251–260 of 281 posts
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geeeeez, you guys are making it sound like going to Rome is like going to ____ ( I don’t want to offend any City here… :) ).
I had a great time there, but maybe that’s because I never used a cab.
The latest dark pattern in all these apps is that they will mess up your order/ride and then "refund" you in the form of account credit. There's no way to actually get your money back. Trying to contact support results in an endless loop of help screens and chatbots. If you are able to figure out the magic combination of options that will get you to a support agent they will say "sure we will refund your money" but t…
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What's Uber going to do to VISA if VISA honors the chargeback? Not accept VISA? Your card provider needs to keep you happy far more than your card provider needs to keep Uber happy.
Going by that theory why doesn't Visa just jack up their prices by 10x? After all what are merchants going to do, not accept Visa? Turns out yes, that's exactly what they will do. Look at the number of business that don't take Amex for example for the same reason. Large companies especially have enough leverage to negotiate their own deals with credit card operators, like Costco does with Visa.
They (in collusion with MasterCard) could jack up prices and then there's be an antitrust case against them.
Here's the thing, though - as long as they don't abuse their duopoly position, those anti-trust cases are weaker. And a policy of preferring to side with the customer in these disputes is not exactly viewed as abuse of the monopoly position.
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Don't be intentionally obtuse - even for people living in a place with public transport as encompassing as say NYC, you _need_ some form of ride-sharing service eventually in day-to-day life. Being banned from the duopoly of ride-share services is a life-altering thing to happen.
though the commenter might have been obtuse to say that banned from the duopoly of ride-share services is a life-altering thing to happen is quite mad. I live in a city and have never used a ride-share service. out the pool of another dozen friends/co-workers 10 of them seldom-to-never use it (we are all in 40's / early 50's). so most definitely not "life-altering thing"
Like you said I can’t think of a single place we’re not having access to Uber means that you are functionally stuck. I’m sure those locations exist, but they must be quite rare. There are a lot of places with the others that don’t have Uber, however.
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In a city? Cabs, busses, bikes, trains...
Don't be intentionally obtuse - even for people living in a place with public transport as encompassing as say NYC, you _need_ some form of ride-sharing service eventually in day-to-day life. Being banned from the duopoly of ride-share services is a life-altering thing to happen.
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Where exactly is Uber the only option?
There are lots of places in the US where if you don't have a car your only reasonable options are an Uber/Lyft or calling a cab that may or may not arrive.
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I mean, in my case, I was literally forbidden from canceling. I got a screen saying I couldn’t cancel within 24 hours after the monthly renewal. Very clearly intended to combat “oh shit I need to cancel that one” when the charge shows up in hopes you forget again.
Pretty sure that’s straight up illegal in many jurisdictions
[0] https://www.theguardian.com/technology/2017/mar/03/uber-secr...
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Would be nice, except that consumer protections were anyways an afterthought in this country and we just elected a government with an explicit goal to kill them entirely.
I agree about the current government. However, we do have examples of muscular regulatory schemes and infrastructure in this country's past: CFPB and Dodd-Frank are recent good examples. Both could also have been stronger, of course.
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Who is Visa / MC / AMEX going to side with? The company that gets them hundreds of millions of dollars in revenue every year or a random account holder? It doesn't really matter who is right or wrong.
Visa / MC are also under monpoloy FTC scrutiny. They've kept out all competitors in he usa, supposedly by threating not letting you accept Visa / MC if you accept anyone else. In places like Japan, Korea, China, Taiwan, Thailand, Mayalsia there are tons of competitors. And because of the competition the fees are much lower to try to lure merchants as well bonuses for consumers.
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I agree about the current government. However, we do have examples of muscular regulatory schemes and infrastructure in this country's past: CFPB and Dodd-Frank are recent good examples. Both could also have been stronger, of course.
Except that the CFPB has just been defunded/defanged