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Bill to ban hidden fees in California signed into law

oag.ca.gov

251–260 of 480 posts

Re: Bill to ban hidden fees in California signed into law

#251
post #245
post #240

> "Now we can put the consumer first and create a level playing field for those businesses that advertise the real price, up front," I hope this means they're banning the common US practice of omitting sales taxes and tips from prices.

Don’t forget the “living wage surcharge” that many cities mandate for restaurant workers! It’s typically not disclosed until after you eat, and varies from city to city.

No US city mandates a "living wage surcharge."

Re: Bill to ban hidden fees in California signed into law

#252
post #245

Earlier quoted context omitted.

Don’t forget the “living wage surcharge” that many cities mandate for restaurant workers! It’s typically not disclosed until after you eat, and varies from city to city.

This seems insane to me. Paying your employees a living wage is just another cost of producing the food, it should be part of the menu cost like everything else. Splitting it out is no more sensible that adding "building rent" or "ingredient cost" as extra line items on the final bill.

It is insane, and what's even more insane is that restaurants pulling this shit still have customers.

Re: Bill to ban hidden fees in California signed into law

#253
Now are all the folks who defend invasive targeted ads for helping small business reach customers also going to bemoan this?

“Think of all the mom-and-pop businesses with deceptive pricing models that will be put out of business by government overreach”?

Re: Bill to ban hidden fees in California signed into law

#254
post #238

I don't quite see how an overdraft fee (one of the examples given) is a junk fee - it costs the bank real money to cover the loan they are effectively giving you when you are in overdraft.

How about just rejecting the withdrawal instead of overdrafting?

Re: Bill to ban hidden fees in California signed into law

#255
post #240

> "Now we can put the consumer first and create a level playing field for those businesses that advertise the real price, up front," I hope this means they're banning the common US practice of omitting sales taxes and tips from prices.

That would be a game changer

Re: Bill to ban hidden fees in California signed into law

#257
post #238

I don't quite see how an overdraft fee (one of the examples given) is a junk fee - it costs the bank real money to cover the loan they are effectively giving you when you are in overdraft.

In the recent past, US banks were found to have specifically designed software to calculate how to best re-order customer transactions to maximise overdraft fees. Banks also generally make it hard/impossible to opt out of overdraft, something that would probably be preferable to many customers. Overdraft fees are a huge source of income these days.

Adding further: many banks make it difficult or impossible to opt out of overdraft programs.

I had to have a huge argument with my local rep. She kept insisting "what if there isn't enough money to cover the transaction?" and did not seem to understand that it was perfectly acceptable to me for such a transaction to fail, rather than succeed and incur a substantial fee.

Re: Bill to ban hidden fees in California signed into law

#258

I wonder how this will affect the rest of the US even if congress can’t pass something. For example, if I’m in California and I buy something elsewhere am I protected? If I live in Oregon and buy something in California am I covered?

The most obvious assumption that comes to my mind is that if you're a Californian visiting the rest of the US, you're not covered in local businesses. If you're from the rest of the US visiting California, you're covered by this bill as the business you're purchasing from will likely assume you're a Californian. In a situation where the business finds out your real address (as is the case in many online transactions where you input your billing address) you probably won't be covered unless the wording of the bill specifically forces businesses based out of California to apply this rule to all business they conduct. I'm mostly curious about the online transactions, as that seems like a pretty big motivation to exit California if you're a business owner.

Re: Bill to ban hidden fees in California signed into law

#259
post #238

I don't quite see how an overdraft fee (one of the examples given) is a junk fee - it costs the bank real money to cover the loan they are effectively giving you when you are in overdraft.

> But they share a commonality in that they "far exceed the marginal cost of the service they purport to cover," according to the Consumer Financial Protection Bureau (CFPB)

Re: Bill to ban hidden fees in California signed into law

#260

Earlier quoted context omitted.

In the recent past, US banks were found to have specifically designed software to calculate how to best re-order customer transactions to maximise overdraft fees. Banks also generally make it hard/impossible to opt out of overdraft, something that would probably be preferable to many customers. Overdraft fees are a huge source of income these days.

Adding further: many banks make it difficult or impossible to opt out of overdraft programs. I had to have a huge argument with my local rep. She kept insisting "what if there isn't enough money to cover the transaction?" and did not seem to understand that it was perfectly acceptable to me for such a transaction to fail, rather than succeed and incur a substantial fee.

To anyone reading this, you often need to write a letter to the bank. I was quite irritated at the time and made the bank manager give me a piece of paper which he then accepted as a "letter".

Don't get me started on the level of irritated you need to get a bank manager to void protocol, lol.

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