251–260 of 377 posts
Earlier quoted context omitted.
>It should be trivial to ban a certain billing address, Everything is trivial when you aren't the one who actually has to implement it. If you ban a billing address: what if someone else moves to that address?
With the same name? I think the probability is low enough to accept the false positive.
If I get banned as Joe Smith and address X, what if I register my new account as Joseph Smith?
Earlier quoted context omitted.
Likewise there’s nothing preventing you from suing the scammy host in small claims court. You probably won’t get the money for a while, but once you get the real estate lien you’ll see it sooner or later.
Are you sure there isn't an arbitration clause hiding somewhere in the tos?
Am I missing something? Why didn’t the author just say yes he was staying as well? In fact he was going to be there at check in, just not sleeping there. Do you really think they’ll check the bed to see if you’re in it every night? The host is not your friend, if you’re doing anything odd with an Airbnb it’s best to just be quiet and not divulge more info than what is necessary.
AirBnB's TOS which provides reasoning. [0]
This policy isn't foreign to hotels. I don't want customers signing in their kids for a room to throw a party without the parents present. They do these checks to limit fraud you describe.
The cancellation refund discretion is part of the host's TOS , too.
This is a scam. We were almost a victim of something similar, but through Expedia. The scam is to induce you to cancel so they can extract a fee. Basically the listing was nonsense, but we didn't notice it immediately. In our case the flat in Paris was both in the 2nd and 14th androssiment, somehow. It was listed in the 2nd but elsewhere it says 14th. Of course we went to cancel but there was a 30% fee. We explained…
I recently stayed in Panama City, Panama for a week, and booked an Airbnb for my stay. When I checked in, I was so tired from the flight that I just wanted to take a hot shower and crash. I turned on the shower and waited for the hot water. And waited. And waited. Finally I messaged the host to ask if I was doing something wrong with the shower controls. The host’s response: “We don’t offer hot water at this rental.”…
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It's not a scam. Most Airbnb listings have a "no refunds" policy in the case of cancellation, regardless of circumstance.
The scam is in listing so the actual location is inaccurate/uncertain so as to trigger the cancellation policy more often not the presence of a cancellation policy. Not that a scam being in policy is supposed to make something less of a scam anyways.
I am a host and an often traveler. AirBnb doesn’t necessarily side with one side or the other, but rather, there, customer service is outsourced to the Philippines and they just don’t care. The side you wins is the side you can say the magic words that specific agent wants to hear. I’ve had guests stay at our place and get a refund at the end by lying, and even admitted to me, he knows how Airbnb support works so kne…
I’ve had a few interactions with AirBNB support and agree for the most part- they’re relatively impartial and I haven’t had any more issues with them than I generally have with support agents. The problem is that the policies can be _brutal_. I went in expecting it to be similar to hotel/airline policies since that’s how they position themselves but that’s not the case. For example cancel charges are very high while…
https://www.nytimes.com/2023/02/21/travel/lufthansa-refunds-...
Earlier quoted context omitted.
It's not a scam. Most Airbnb listings have a "no refunds" policy in the case of cancellation, regardless of circumstance.
The scam is in listing so the actual location is inaccurate/uncertain so as to trigger the cancellation policy more often not the presence of a cancellation policy. Not that a scam being in policy is supposed to make something less of a scam anyways.
Earlier quoted context omitted.
Imagine being banned from Best Western, for example, because you disputed a charge! Having a dispute, especially one which is so reasonable like this, being grounds for banning is insane to me. Companies as large as Airbnb cannot be just banning whoever they want. This whole notion of, we don't agree with you, so we'll just ban you thing has got to stop.
Companies want you to file the dispute through their support system using their existing process. Once you file a dispute through the credit card company, the dispute process is moved to the credit card company and now the company has a LOT less power on what might be happening. They also get severely impacted from having a high amount of charge back and hurts them the next time they want to negotiate their credit ca…
It sounds to me like they refuse to follow the law.