One word: RUN.
Long version: Linode has been a good provider for many years. We farewell them and are sad to see them having the same fate as Heroku after Salesforce acquisition.
Linode rebranded as Akamai’s cloud computing services
251–260 of 361 posts
Re: Linode rebranded as Akamai’s cloud computing services
#252Anyone here can comment on how good or bad is the support on OVH or Hetzner when opening a ticket?
I'm taking this chance to move my VPSs to an Europe-based provider, and if possible I would prefer to choose based on how good their support is when something happens.
I'm also open to different providers if anyone has a suggestion, preferably based in Europe.
Re: Linode rebranded as Akamai’s cloud computing services
#253I'm sure they spent a lot of time thinking about this, but why not just call it something "Linode by Akamai" or "Akamai Linode"? Neither "Akamai’s cloud computing services" or "Akamai Connected Cloud" sound like viable names. Is the goal just to get people to say "I use Akamai"? I could even see a viable strategy where they rename the existing Linode but create a new Linode, ala Lightsail just to keep the name. They…
>Neither "Akamai’s cloud computing services" or "Akamai Connected Cloud" sound like viable names.
Haven't we gotten pretty used to Amazon Web Services?
Re: Linode rebranded as Akamai’s cloud computing services
#254I'm sure they spent a lot of time thinking about this, but why not just call it something "Linode by Akamai" or "Akamai Linode"? Neither "Akamai’s cloud computing services" or "Akamai Connected Cloud" sound like viable names. Is the goal just to get people to say "I use Akamai"? I could even see a viable strategy where they rename the existing Linode but create a new Linode, ala Lightsail just to keep the name. They…
> but why not just call it something "Linode by Akamai" or "Akamai Linode"? Because they know they're up against the AWS, GCP and Azure's of this world.... So it's probably a touch of the "nobody got fired for buying IBM", i.e. they consider "Akamai" to have more clout on a proposal sheet than "Linode". Of course nobody sensible reads anything into a brand name, but if you're trying to impress the customer's C-suite…
I'm surprised that many people would think the Akamai name has that much cache(t).
Re: Linode rebranded as Akamai’s cloud computing services
#255Surely the best name would've been Alkaline.
Re: Linode rebranded as Akamai’s cloud computing services
#256Re: Linode rebranded as Akamai’s cloud computing services
#257I’m curious to the reasoning behind a decision like this. Part of what Akamai bought was the Linode brand name. Anecdotally as a user Linode’s brand seems to have a fair bit of value and positive reputation. Havent they just written off a non-trivial amount of value from what they just acquired? Or is it as simple as they really want brand consistency?
Checkout Hetzner. You will love their infrastructure. You will love their price.
Do you know how Hetzner is when something happens?
Say you receive a fraudulent DMCA takedown request. Or someone doesn't like what you're hosting there (like the recent core-js situation where they receive a lot of hate) and somehow sends a complain/report to Hetzner.
Would Hetzner shutdown the VPS first and ask questions later? Or would they approach me first?
I'm taking this chance to move from Linde to a different provider, so I'm interested in how they handle situations like this.
Re: Linode rebranded as Akamai’s cloud computing services
#258Earlier quoted context omitted.
Yea that's pretty painful. I recently had to shutdown a service for my startup but I left the infrastructure running. People will gradually transition out and the traffic will go to zero. Not everyone can afford that luxury. I just made it explicitly clear there's no ongoing maintenance or support.
I once heard a guy say the best way to get people off your platform was to just keep raising the price. Make a fortune off the few that stick around with fewer customers to keep happy.
I wish that was the case. It never formulated like that. If you raise prices your support burden also goes up. Your need to innovate increases. The gap between profitability and the funding needed to get there is wide. Hence most startups die.
Re: Linode rebranded as Akamai’s cloud computing services
#259I'm sure they spent a lot of time thinking about this, but why not just call it something "Linode by Akamai" or "Akamai Linode"? Neither "Akamai’s cloud computing services" or "Akamai Connected Cloud" sound like viable names. Is the goal just to get people to say "I use Akamai"? I could even see a viable strategy where they rename the existing Linode but create a new Linode, ala Lightsail just to keep the name. They…
> Neither "Akamai’s cloud computing services" or "Akamai Connected Cloud" sound like viable names. Haven't we gotten pretty used to Amazon Web Services?
Not in the least.
What we've gotten used to is "AWS". However "ACC" sounds more like a condition to avoid, rather than a service to use.
Re: Linode rebranded as Akamai’s cloud computing services
#260Earlier quoted context omitted.
> a reputation that would attract customers. But the whole point is that they're throwing away any of Linode's existing reputation in favor of banking on the Akamai name.
But they are starting with a customer base, some of which have been with Linode for over a decade. Way easier and faster to build reputation from that as a starting point. (And also already cash flow positive and profitable, ignoring the purchase=setup cost)
Exactly, we are happy client for more than 14 years. And don't plan to move if they keep what Linode was good at. I mean when it is setup, except extremely rare migrations, you forget about it.