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Google employees criticize CEO for “dumpster fire” response to ChatGPT

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Re: Google employees criticize CEO for “dumpster fire” response to ChatGPT

#251
post #9

Here's the weird thing though, as discussed yesterday [1], the Microsoft demo was totally broken as well. In the end, everyone is looking for a big platform shift (next MOBILE!!!) and hype getting ahead of reality. When we look back in 3 months we will wonder why we thought LLM/GPT type queries will replace search in all forms. https://dkb.blog/p/bing-ai-cant-be-trusted

The other weird thing is, if someone is looking to have an edge in these sorts of things for their business, they should replace the AI helpdesks and automated emails with real, well-trained and friendly humans who will be an instant improvement, surefire hit with their customers, and cheaper on the R&D side to boot. But Google, and other companies, are spending huge amounts on bots that answer questions incorrectly,…

If quality of support would raise the bottom line, support wouldn’t be so bad in everything mass market related. Unfortunately, AI will be the cheaper option to maintain a semblance of support.

Re: Google employees criticize CEO for “dumpster fire” response to ChatGPT

#252
Google has lost its way since they have switched their own mantra from "user-first" to "AI-first".

On the flip side, I think Microsoft has made a strategic mistake of going after search openly. Satya literally called out Google to compete.

Google also has a lot of money and will not lose easily. This war is going to cost a lot of money for both of them.

Re: Google employees criticize CEO for “dumpster fire” response to ChatGPT

#253

Earlier quoted context omitted.

It will be interesting to see how the next few years play out in the EV space. Tesla suddenly has actual competition that is very good. Arguably better, aside from that nagging little detail -- the charger network. Tesla needs to keep throwing money at the Supercharger network and do whatever they can to keep it exclusive. Anything that puts the competition on an equal playing field for fast charging would be devasta…

I think the charging network is going to prove to be the iMessage of Tesla. By keeping it closed, they will be selling many more cars. In Europe where they had to use the standard port and open the network, there will be much stiffer competition.

That happened 4 years ago, and Tesla has done nothing but increase sales in Europe since then. I'm sure this will change as traditional car manufacturers improve their EV lineups. Europe in general also has a lot more options for the EV charging market so I don't think the SuC network is as pronounced there.

The Model Y was the top selling model in Europe in December 2022. EV or ICE. https://www.forbes.com/sites/neilwinton/2022/12/07/model-y--...

It will probably make a bigger impact in the US. And the switch to a standard interface is holding up billions in federal funding so Tesla will probably eventually take the hit.

Re: Google employees criticize CEO for “dumpster fire” response to ChatGPT

#254

Earlier quoted context omitted.

It doesn't need to replace it though. If Bing has good chatgpt which is useful for some non-trivial amount of searches then people will go there instead of google and then also run all their other searches there as well. It just needs to be useful enough to dislodge the google monopoly.

If the search product still isn't good enough, why would a ChatGPT panel make the difference? You can always pull up ChatGPT in another tab.

I doubt most people measure search quality in any useful way.

People are lazy and are creatures of habit. Give them a single place to talk to ChatGPT and to search, they'll take it.

Re: Google employees criticize CEO for “dumpster fire” response to ChatGPT

#255
post #108
post #9

Here's the weird thing though, as discussed yesterday [1], the Microsoft demo was totally broken as well. In the end, everyone is looking for a big platform shift (next MOBILE!!!) and hype getting ahead of reality. When we look back in 3 months we will wonder why we thought LLM/GPT type queries will replace search in all forms. https://dkb.blog/p/bing-ai-cant-be-trusted

I don't think it can (yet, anyway) replace current search, but I also think there are a whole lot of niches where it can perform better than regular search and it will take time for people to determine which niches can be served well by current models, and what type of queries they shouldn't even try to answer.

Big tech doesn’t like niches though. They want to serve the common case because that’s the easiest way to scale profits.

Re: Google employees criticize CEO for “dumpster fire” response to ChatGPT

#256

Earlier quoted context omitted.

> In the chatbot-as-search paradigm, I'm expected to just accept that error. Bing's implementation gives its sources. For example: https://www.youtube.com/watch?v=AxAAJnp5yms&t=2619s

And I saw an example where it gave citations stating the Eagles won the Superbowl.

I'm not defending the interpretation of the citations, only the presence. :P

Re: Google employees criticize CEO for “dumpster fire” response to ChatGPT

#257
post #9

Here's the weird thing though, as discussed yesterday [1], the Microsoft demo was totally broken as well. In the end, everyone is looking for a big platform shift (next MOBILE!!!) and hype getting ahead of reality. When we look back in 3 months we will wonder why we thought LLM/GPT type queries will replace search in all forms. https://dkb.blog/p/bing-ai-cant-be-trusted

Wasn't the first iPhone demo totally buggy as well? It doesn't matter. Users have seen what ChatGPT can do, and the community was excited that Bing will offer it for free soon and is eager to pivot to it.

At least they found the phone.

Re: Google employees criticize CEO for “dumpster fire” response to ChatGPT

#258

Earlier quoted context omitted.

Apple came after Blackberry. Dell came after Commodore / Amiga. Facebook came after MySpace. Google came after Altavisa and Yahoo. Verizon came after AOL. Alternating Current came after Direct Current. Microsoft Word came after WordPerfect. Chrome came after Netscape Communicator. Python came after Perl. Nintendo came after Atari. I feel like first movers advantage is a myth.

One thing a lot of people misremembers is just how long it took. Microsoft Word was launched only couple of years after WordPerfect, in the early 80s. It didn't dominate word processing until the middle of the 90s. It took more than a decade. They basically built out the features and waited until their competitors made some strategic mistake, of which they made several in that decade. It was pretty much the same with…

> They basically built out the features and waited until their competitors made some strategic mistake,

Microsoft Word was a loser, but then they changed out the operating system under the winners.

Re: Google employees criticize CEO for “dumpster fire” response to ChatGPT

#259
post #9

Here's the weird thing though, as discussed yesterday [1], the Microsoft demo was totally broken as well. In the end, everyone is looking for a big platform shift (next MOBILE!!!) and hype getting ahead of reality. When we look back in 3 months we will wonder why we thought LLM/GPT type queries will replace search in all forms. https://dkb.blog/p/bing-ai-cant-be-trusted

Nothing weird about it. It's called first mover's advantage. Wanna make electric cars, you have to beat Tesla. No matter how nice your car is. If your range is worse. Booo. If your self driving is equivalent or worse, Boo. Whatever Tesla has done, you must be better at. You need better design, cheaper price, better range, better reliability else no one would notice you.

Telsa is a very good exemple because they just about got beaten off in every category (except maybe the driver assistance features). If you want a cheaper car with a smaller range than the model 3, but still decent, you can look at Volkswagen, Renault, Peugeot, Kia and Hyundai. If you want higher range (and premium/luxury feel) you can look at BMW/Audi/Mercedes.

And pretty much all of them have better QC and a vaster maintenance network than Tesla (and in the E.U the charging network all use the same type of connector, so you are not tied to the manufacturer of your car).

But still, whenever you talk electric car, people often talk first about Tesla and they have no problem selling them. This might mostly be true in the E.U though. Also the model 3 is still priced fairly well being in-between the higher-end of the market and the intermediate.

Re: Google employees criticize CEO for “dumpster fire” response to ChatGPT

#260

Earlier quoted context omitted.

If you think that more than 95% of the google search results give you an accurate answer, then I’ve got a search result about bridges to sell you… Edit: and to add more so this response isn’t purely trash talking: plenty of us have already switched over to using ChatGPT/bing for our standard question answerer. It is far more efficient than getting back pages of search results and having to parse through garbage site…

Search doesn't give you answers, it gives you pages that are popular that may contain the answers. You have to look at those pages, consider the source, and develop your own intuition and heuristics to determine if you trust that information. It's a skill you develop over time. If I Google "What's the capitol of Illinois", I might get the Wikipedia page on Illinois, and I'm going to easily find the answer is "Springf…

> If I Google "What's the capitol of Illinois"

Probably a good idea to actually try that before posting.

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