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Atlassian is 20 years old and unprofitable

smartcompany.com.au

251–260 of 515 posts

Re: Atlassian is 20 years old and unprofitable

#251
post #28

So with Slack there is Mattermost and Zulip. What are the equivalents for Jira ? Is there an openish source piece of similar software ? Jira cops a lot of hate on HN, but really to paraphrase Churchill on Democracy - "Jira is the worst issue tracking software, except for all the others". The comparison on Wikipedia has so many of them : https://en.wikipedia.org/wiki/Comparison_of_issue-tracking_s... Are any of them a…

> What are the equivalents for Jira? Something that gets "close enough", like Mattermost/Rocket.Chat can get to Slack? Probably nothing, given how huge the surface attempt for Jira is. But for project management and issue tracking in general, there are quite a few alternatives: - OpenProject: https://www.openproject.org/ mentioning this first, because it's what I use for my personal needs and feels pretty decent (iss…

We use GitLab internally. It has plenty of project management features these days and just seems to work for us. The team universally dislikes Jira and adopted GitLab instead.

Re: Atlassian is 20 years old and unprofitable

#252
post #38

Earlier quoted context omitted.

As a programmer, I actually like Jira. It works.

The official VSCode Jira extension is much faster than the web UI. Fast to search, see your own issues, create, jql, integrated git. Highly recommend

Wow, I didn't know that there was such extension. Thx.

Re: Atlassian is 20 years old and unprofitable

#253
Reading through the comments two things stand out:

- People disagree on whether it is appropriate to focus on growth or profitability at this stage in Atlassian's lifecycle. - I suspect people project their misgivings with the products onto the company.

So I didn't learn much from reading the comments.

Re: Atlassian is 20 years old and unprofitable

#254

Earlier quoted context omitted.

Yeah. I mean it has enough management options for projects and I really don’t have any complaints. Not sure what everyone’s hating about.

The functionality of JIRA is great. It's the UI that feels slow and clunky.

As another comment rightly pointed out, Atlassian has some recession "insurance," because JIRA tends to be bought by big, slow companies. Big, slow companies implement JIRA with the same agility and cleverness as they do their AD implementation, which is to say: it tends to be a nightmare of permission complexity caused by internal political machinations. That winds up making the UI slow and clunky, and driving the end users crazy.

Re: Atlassian is 20 years old and unprofitable

#255
Jira is an interesting product everyone loves to hate. It has the do-whatever-you-want configurability to fit anyones SDLC. Really its a software product that allows you to mirror your organizational structure.

That said, 99% of software projects I have been on could be managed with a simple Kanban board like Trello (which they now own).

Unless your firm has staff who are full time Jira jockeys in the form of project managers, you'll never be able to leverage the more complicated workflows/linkages/planning features.

Re: Atlassian is 20 years old and unprofitable

#256
post #134

Somehow I'm not surprised. A few days ago[0] I was writing a Jira ticket after hitting the "Create" button and I wrote the description (the body of the ticket) for ~30 minutes. I switched the ticket type from A to B (no epics involved) and it wiped out the entire description. All I did was select a different item in a select drop down box provided by the form's UI. There was no warning it would clear the description…

Just a thought, but a lot of Jira installs often have wacky addons and such. Maybe one of them created an undesirable interaction with Jira that caused this. Is that a reliably reproducible bug? Maybe something with how your team configured the other issue types? Very annoying bug regardless.

Re: Atlassian is 20 years old and unprofitable

#257

Earlier quoted context omitted.

It is just a ticketing system with a very robust business process engine. Most complaints I’ve heard about Jira boil down to the horrible processes people choose to implement in it.

Thats the rub too. Jira setup in a simple way is what most people need. Yet you get process people in there and suddenly you have 50+ fields to fill out before you can even start working on something. Then another 20+ fields to fill out to close out a ticket. I went from taking 2-3 hours total to plan out a sprint, to it taking 3-4 days and many meetings. And no one can tell me how these fields are used day to day, w…

My (cynical) experience is that those fields are simply there to generate arbitrary metrics for the process people to show to higher-ups to demonstrate that they are “managing” the project.

Re: Atlassian is 20 years old and unprofitable

#258
post #28

So with Slack there is Mattermost and Zulip. What are the equivalents for Jira ? Is there an openish source piece of similar software ? Jira cops a lot of hate on HN, but really to paraphrase Churchill on Democracy - "Jira is the worst issue tracking software, except for all the others". The comparison on Wikipedia has so many of them : https://en.wikipedia.org/wiki/Comparison_of_issue-tracking_s... Are any of them a…

>What are the equivalents for Jira ?

One equivalent that does everything and is as flexible as jira, I don't know.

There are however a multitude of software that provide some of the functionnalites or can do many things jira does but in a more opinionated way.

It depends if one's company want a tool flexible enough to suit gazillons of different workflows with integration with many other tools or not. If the goal is only to have tickets and kanban boards I think there are many alternatives.

Re: Atlassian is 20 years old and unprofitable

#259

Only 'unprofitable' in GAAP terms.It has a very healthy Free Cash Flow margin. And it still a 7x return from IPO. All-in-all, a great success story. (Whatever one thinks of Jira the product)

Thats the only measure of real profitability - GAAP. Free cash flow includes stock based compensation. Thats a real expanse and turns negative cashflow to positive. But it dilutes existing shareholders, you would like to see positive cashflow EXCLUDING stock based compensation

If GAAP is the only measure, then Amazon and Salesforce have been utter failures for 20+ years, only returning 120,000% and 4000% returns to shareholders.

In fact, if an investor went by GAAP, he would have missed the entire massive SaaS boom of the past decade.

Re: Atlassian is 20 years old and unprofitable

#260
post #28

So with Slack there is Mattermost and Zulip. What are the equivalents for Jira ? Is there an openish source piece of similar software ? Jira cops a lot of hate on HN, but really to paraphrase Churchill on Democracy - "Jira is the worst issue tracking software, except for all the others". The comparison on Wikipedia has so many of them : https://en.wikipedia.org/wiki/Comparison_of_issue-tracking_s... Are any of them a…

>What are the equivalents for Jira ?

One equivalent that does everything and is as flexible as jira, I don't know.

There are however a multitude of software that provide some of the functionnalites or can do many things jira does but in a more opinionated way.

It depends if one's company want a tool flexible enough to suit gazillons of different workflows with integration with many other tools or not. If the goal is only to have issues and kanban boards I think there are many alternatives.

Funny thing is jira is such a mess Atlassian introduced jira service desk more focused on tickets while the former can also do that.

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