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IBM’s Watson Health is sold off in parts

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Re: IBM’s Watson Health is sold off in parts

#251

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I’ve sat in an all hands like that before. Literally 50k$ an hour being wasted listening to some guy we’ll only ever see once talk about his sons 18th birthday. Weird experience.

I think it's a power move. Nobody got up and said, "Fuck you, I have better places to be." So they win. You probably thought it was about the business or something.

I have 100% opened up a laptop and tuned out a meeting like that. Never go to a corporate meeting without a laptop.

Re: IBM’s Watson Health is sold off in parts

#252
post #130
post #25

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I assume that you're from the US? Those are both people problems. Tech can't solve many people problems, especially something as entrenched as healthcare. Isn't it huge, something like 10% of the US economy?

Yes, due to massively inflated prices.

It's funny how on these forums people who actually do something good and useful like GPs are considered overpriced, but at the same time many here work for FANGs or other webad businesses often making more than GPs. I know that if it comes to decide between the health industry and Facebook, Google, Apple or MS I sure know which I'd rather keep.

Re: IBM’s Watson Health is sold off in parts

#253

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This is why insurances are moving toward capitated plans. Instead of paying for services provided health care providers get paid per patient they care for. That way the perverse incentive created by asymmetric information is removed.

I thought it was the opposite, that everything is moving towards value based payment, or at least it seems to be for government funded healthcare: https://www.chcs.org/its-not-just-risk-why-the-shift-to-valu...

Well implemented capitated plans are value based. Value based just means there are incentives for better than expected health outcomes and disincentives for bad outcomes. If you have a non-value based capitated plan health care providers would reduce the quality of care, so value based strategies were implemented to ensure patients receive good care even though providing it costs money.

Re: IBM’s Watson Health is sold off in parts

#254
post #145
post #79

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They also run th backed for major airline booking systems, and charge outrageous amounts.

The biggest airline booking system, Amadeus, can actually run on Kubernetes and some airlines are migrating to it. Fun fact: a few years back Amadeus employees were in the top 15 of k8s contributors by company.

Is airline booking software very complex? I don’t see why that software would necessitate the updating of k8s.

Re: IBM’s Watson Health is sold off in parts

#255
post #135

This is wholly unsurprising. IBM's big play was to integrate data science methods into the workflow. But they approached it from a "we will replace your labor costs" versus "we will augment your labor costs." Besides their AI models being fairly poor in quality, technology doesn't replace people very well where extrapolation is needed. So the quality of service Watson brought was significantly lower than what these b…

This so much. They basically let Snowflake (among others) eat their lunch. Back in 2015, IBM actually had a good chance but leadership just dropped the ball.

Re: IBM’s Watson Health is sold off in parts

#256

Earlier quoted context omitted.

I’ve sat in an all hands like that before. Literally 50k$ an hour being wasted listening to some guy we’ll only ever see once talk about his sons 18th birthday. Weird experience.

It's about power, just like mandating going back to the office.

There are lots of reasons other than power to want people on-site. This is a strawman.

Re: IBM’s Watson Health is sold off in parts

#258

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so I worked at IBM cloud, and can confirm this. They bought a cloud service, that by itself, and if left alone would been great. Soft(....something...) was the company... then IBM came and changed everything. I remember the SVP / President of ibm cloud showing up... talking 3 hours about how her son is so great and that we should 'follow' his example... after hour 3, man goes and interrupts and asks a question that w…

Isn't this the typical corporate acquisition process? * Bring in Deloitte, McKenzie, or other consulting group. * Gut the acquired company to reduce costs. * Fold newly acquired divisions into existing mediocre division. * Service gets run into the ground without the original people who made it great. * Eventually the service degrades and customers leave, business line stops generating profits * Company goes through…

Gives me the unpleasant thought of how much value is destroyed and lost in these mindless corporate acquisitions. Incentives are broadly misaligned with what we should want as a society, instead investors want a payday as well as founders, and the acquiring corporation wants a fresh coat of paint and has access to the finance that can make it happen and only hurts 10 years later. In the end promising human efforts are destroyed because the rewards for doing so are too great.

Re: IBM’s Watson Health is sold off in parts

#259

Earlier quoted context omitted.

so I worked at IBM cloud, and can confirm this. They bought a cloud service, that by itself, and if left alone would been great. Soft(....something...) was the company... then IBM came and changed everything. I remember the SVP / President of ibm cloud showing up... talking 3 hours about how her son is so great and that we should 'follow' his example... after hour 3, man goes and interrupts and asks a question that w…

Softlayer is the name you're thinking of. They were pretty decent 10 or so years ago, but never touched them after the IBM acquisition.

Softlayer had the idea of API-driven bare-metal server hosting (as opposed to ticket-driven or phone-call-driven) early on, which was a big differentiator for a while. But AWS came along with an even more extreme version of API-driven hosting and they never caught up.

As an example, most network or server changes you made through the API resulted in an automated email saying your sales representative would be in touch about your order, followed a minute later by an automated email saying the change was done at $0 charge.

Re: IBM’s Watson Health is sold off in parts

#260
I worked for a large e-commerce company. I wanted to investigate putting all our support data into Watson and see what sort of recommendations it could provide, maybe a sort of auto-suggestion to help our customers. Three really funny points stand out from the experience:

1) To apply for Watson access you needed to show C-level approval, so our CEO put his name and phone number on the application (trying Watson was somewhat his idea). A few months later, an IBM marketing team called HIS CELL and asked for ME. Imagine how it felt to have the CEO walk up to me, deadpan hand me his personal iphone and say "It's for you."..

2) They told me they'd help me with the support data idea, and every meeting we set up they tried to pitch "what if we put Watson on all of your customer's storefronts, we could add a 'powered by watson' banner on every page, and you give us a cut of GMV?". I pivoted them to our plugin framework and told them to build it themselves.

3) To demo the technology, the first step was to buy a $250k server from IBM. To demo it.

Big LOLs all around, never trust big blue.

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