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Apple Agrees to Pay $113M to Settle 'Batterygate' Case over iPhone Slowdowns

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Re: Apple Agrees to Pay $113M to Settle 'Batterygate' Case over iPhone Slowdowns

#251

Earlier quoted context omitted.

It's different in that the electric car is marketed as capable of achieving 70mph, Apple does not market iOS devices in terms of performance. No promises were made in that regard - at all, IIRC.

I can't believe how much of an echo-chamber these discussions get. Its like proper politics - once people chose their branch of religion, be it faith in god or in their phone manufacturer, they go to great lengths to twist reality so that their favorite comes always as good guy. Cognitive dissonance anybody? I have no stake at this topic, never owned an Apple device and I don't feel other manufacturers are significan…

Performance characteristics aren't exactly "amoral" -- if you want to talk "amoral," I'd suggest focusing on their stance on reparability, to which I'm very sympathetic. Eventually you have to run the car much more gently before replacing the tires to avoid putting yourself at risk.

Re: Apple Agrees to Pay $113M to Settle 'Batterygate' Case over iPhone Slowdowns

#252
post #203

Earlier quoted context omitted.

Actually I had a desktop computer before my current phone. So my preference is faster, even if it spends more time on the cord.

So get a laptop.

Why though? I find the format annoying.

I use it extensively as a work computer.

Re: Apple Agrees to Pay $113M to Settle 'Batterygate' Case over iPhone Slowdowns

#253
post #230

Earlier quoted context omitted.

This right here is the reason Apple haters irritate me. I love Apple devices and the quality improved in recent years, to the point that I will never leave the ecosystem. But you can not have a healthy discussion about that because some people will come out and attack apple with their blood and tears. No matter ridiculous their stance is. It’s a real shame if hate and anger are more socially acceptable than defending…

I rest my case.

I rest mine. From your history it seems like you only log on that account to post anti-Apple comments.

Re: Apple Agrees to Pay $113M to Settle 'Batterygate' Case over iPhone Slowdowns

#254
post #188

Earlier quoted context omitted.

It's different in that the electric car is marketed as capable of achieving 70mph, Apple does not market iOS devices in terms of performance. No promises were made in that regard - at all, IIRC.

Don’t customers have a reasonable expectation of roughly consistent performance of their device? And to your point, car companies don’t market their cars using ‘achieving 70mph’ as a feature. It’s just a reasonable expectation of performance. They might mention the top speed, but that’s more of a specification than a marketing feature in most cases.

Sure, but the performance of your car degrades as the tires bald, does it not? Fuel economy changes, cornering, maximum acceleration off the line.

Re: Apple Agrees to Pay $113M to Settle 'Batterygate' Case over iPhone Slowdowns

#255

Earlier quoted context omitted.

I think this is the crux of the issue. Apple had to make a call for their customers: ensure the low battery is as long-lasting and predictable as possible around 1-5%, or keep high performance as the phone battery degrades quicker and shuts off. I think many people thoroughly understand how crucial it can be to have that last 1-2% and going into a situation where you think you have 5%, but then the phone dies, is a p…

You're not understanding the issue here. This had nothing to do with how fast the battery degrades. This was only ever about how the phone acts with an already degraded battery. The two choices are 1. Shut off the phone suddenly if any high performance tasks are attempted 2. Throttle the phone performance to keep it from shutting off. Apple chose #2, which is best for customers, and got forced to pay $113M from it. I…

Option 3: Inform customers of the problem and let them decide if they prefer the shutdowns, throttling, or to simply pay for a battery replacement.

This is what they did in the end, and is the state of affairs today. It's transparent, fair and honest.

Re: Apple Agrees to Pay $113M to Settle 'Batterygate' Case over iPhone Slowdowns

#256
post #229

Earlier quoted context omitted.

Lithium ion chemistry can vary things significantly, but I was picturing simply putting in a larger battery for the hypothetical. The motivation is more hours of runtime, but as a side effect you have more peak watts available.

Now you’re paying to change voltage, which adds cost and heat. Sure, users don’t really notice that something’s wrong, but they get a worse device that costs more money and needs to heat throttle anyway.

Not a higher voltage battery. A physically larger battery. More watt-hours and more watts.

Re: Apple Agrees to Pay $113M to Settle 'Batterygate' Case over iPhone Slowdowns

#257
post #188

Earlier quoted context omitted.

Don’t customers have a reasonable expectation of roughly consistent performance of their device? And to your point, car companies don’t market their cars using ‘achieving 70mph’ as a feature. It’s just a reasonable expectation of performance. They might mention the top speed, but that’s more of a specification than a marketing feature in most cases.

Sure, but the performance of your car degrades as the tires bald, does it not? Fuel economy changes, cornering, maximum acceleration off the line.

Yes, and the manufacturers make it trivial to replace vital consumables such as tyres!

That Apple blocked easy battery replacement, even through their own for-profit stores, is a part of the case against them you seem to be ignoring.

Re: Apple Agrees to Pay $113M to Settle 'Batterygate' Case over iPhone Slowdowns

#258
post #64

Earlier quoted context omitted.

So what? You can still recalibrate the battery estimator and show that the battery each time last less, hiding that was bad faith, and you saying this shows bad fairh too.

You don't know how much time you have less though. You could last 30 minutes on the home screen or you could go flat instantly when you load a 60fps video.

still they could have told people that they could change the battery

Re: Apple Agrees to Pay $113M to Settle 'Batterygate' Case over iPhone Slowdowns

#259
post #114

I think it's clear Apple intentionally* degrades software quality on older iphone/mac models in order to drive purchase of newer hardware. I've been considering switching away from Apple hardware, not because of hardware quality, but because of software. * By pushing software updates optimized to new hardware with obvious regressions on older models.

To clarify, since I think this is not obvious to the other commenters here.

(1) The company ships software updates that happens to be near the launch of a new model. It's not by accident, there are often major software changes to take advantage of the new hardware that is soon to be released.

(2) Users start complaining that they are seeing regressions: everything seems a bit more slow, or it's less reliable (things crash or freeze more often), other bugs requiring the device to be rebooted, etc.

(3) After the product launch, some of the users try the new model, and that runs very well compared to the older device with the degraded software (because the software was just optimized to it and extensively tested)

(4) Executives get reports about the user complains on older models. Some internally wonder if better software practices or better QA would avoid such regressions on older devices. Others quickly point out that doing so would be bad in two ways: it costs more; and it reduces revenue by removing an incentive for users to buy newer models.

Re: Apple Agrees to Pay $113M to Settle 'Batterygate' Case over iPhone Slowdowns

#260
post #114

I think it's clear Apple intentionally* degrades software quality on older iphone/mac models in order to drive purchase of newer hardware. I've been considering switching away from Apple hardware, not because of hardware quality, but because of software. * By pushing software updates optimized to new hardware with obvious regressions on older models.

> I think it's clear Apple intentionally* degrades software quality on older iphone/mac models in order to drive purchase of newer hardware. I don't think that's clear at all. > * By pushing software updates optimized to new hardware with obvious regressions on older models. New software can come with increased hardware requirements, yet customers want to benefit from new software. It's a compromise. You could simply…

Sure, then freeze the software of older devices and only release security fixes.

No revamp of look-and-feel and other random software features that only makes sense for the new models.

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