Live data from Hacker News

Unable to deal with Chrome Extension Team, Kozmos is shutting down

kodfabrik.com

251–260 of 530 posts

Re: Unable to deal with Chrome Extension Team, Kozmos is shutting down

#251

I have to wonder how PayPal are feeling about their $4 billion acquisition of Honey now, which requests permission to read/write on all websites and exists solely as a browser extension. They're on multiple browsers, but I doubt either Mozilla or Apple will be particularly interested to protect what's presumably now a massive PayPal data mining operation.

I would think lawyers at PayPal would have a little more 'pull' than a single developer though.

Re: Unable to deal with Chrome Extension Team, Kozmos is shutting down

#252
post #38

Maybe someday everyone will realize that google isn't a company that provides services to users, it's a data theft company. They don't really care about bugs or frustrations because they aren't in the business of providing things to you. You are not their customer. The vast majority of people have forgotten that they aren't an email, webapp, cloud storage, or online translation provider. They are an advertising compa…

> I'm sure you will get a real human employee if you are interested in buying ads from them. That’s a fact. Speaking from personal experience, Google Ads/Admob seem to be the only services where human support exists.

We had a problem at work with receipts and support request replies to all our customers on a certain popular free email provider that also had a big ad business (but was not Google or Microsoft...) getting filtered out as spam. We'd contact them, and they'd say they would fix it, and in a few days the mail would start going through--for maybe a month then it would go back to getting blocked as spam.

Word of this got to our guy who handled ad buying. He called our ad rep with them, and asked pointedly "why the fuck am I spending $X thousand dollars a month to buy ads from you to get new customers, and then you are blocking those new customers from getting their receipts and support replies???".

The ad rep put our guy on hold for a minute, then came back and said he had their head of IT on conference. He asked the head of IT that question. The head of IT put us all on hold for a couple minutes, then came back with a couple engineers who worked on their email system on the line, and told them to whitelist us so that nothing of ours could be blocked as spam, and promised it would be done in something like half an hour.

It was, and we never had a problem there again.

Re: Unable to deal with Chrome Extension Team, Kozmos is shutting down

#253
post #225

Maybe they're still angry with him about leftpad. Yes, it really is the same guy: https://kodfabrik.com/journal/i-ve-just-liberated-my-modules . And, joking aside it would be wise to bear in mind that we're reading only one side of the story here. As with leftpad, there's another side to this. With leftpad he told Kik, "fuck you" ( https://medium.com/@mproberts/a-discussion-about-the-breakin... ), and then wrought gl…

In the links you've shared, I thought the author (Azer) was on the right to behave the way he did. I don't see it as a reason to discount his current experience because of that either.

They would have no case if they actually tried to go after him to "defend" their trademark. His mail was just empty threats.

You can't just trademark 3 letters in a way so that nobody else can use them. In fact there's hundreds of trademarks that are the letters "kik" in various logos[1].

What they trademarked is a bunch of specific logos containing those letters. Doesn't prevent other people from also using those 3 letters in some other way.

In fact when he wrote "kik", my first thought was the he was talking about the German textile discount store - which is the first result for me when I google those letters.

[1]: https://trademarks.justia.com/search?q=kik

Re: Unable to deal with Chrome Extension Team, Kozmos is shutting down

#254
post #141

Old and busted: Google unexpectedly cancelling their products. New hotness: Google unexpectedly cancelling other peoples' products.

Google must be an awesome place to work as an engineer because apparently you just generally don't have to worry about deprecating your products/services or interacting with your customers. Amazon is notorious for their oncall and stubbornness when it comes to sunsetting services. Everyone I know that works there hates the burden that comes with being "customer obsessed." I never hear any complaints like that from the people I know at Google.

Re: Unable to deal with Chrome Extension Team, Kozmos is shutting down

#255

It is disgusting that no one from media asks Sundar Pichai touch questions like: 1. Non human (AI) usage for termination google accounts. 2. No repeal process At least some employee from Google here in hn must do things and understand mentality of other people. It increasingly looks like - well... we employees live in bubble but if you are unlucky then you are screwed. Do not ask us? What kind of programmers wrote su…

Not surprising, given the amount of so called "engineers" they hire, some of whom don't really have a background in CS, just studied for the interviews, or came from a coding school. It's astonishing how many fresh code bootcamp grads that companies like Google pick up and pay 6 figures for.

Re: Unable to deal with Chrome Extension Team, Kozmos is shutting down

#256

I maintain a paid Chrome extension ( https://chrome.google.com/webstore/detail/shortkeys-custom-k... ) and I've had a very similar experience with the frustrating repeat automated shutdown emails, except that so far my extension hasn't been actually shut down. I'm just waiting for the day that it happens at this point. I'm surprised it has not happened before now, since my extension requires a lot of permissions to d…

An interesting extension but I am a bit surprised - it seems the target users are developers, which generally have the wherewithal to download the repo and install themselves - how does this result in a "noticeable income"?

Sorry, not trying to be obtuse, just curious from a side-income perspective.

Re: Unable to deal with Chrome Extension Team, Kozmos is shutting down

#259

I have to wonder how PayPal are feeling about their $4 billion acquisition of Honey now, which requests permission to read/write on all websites and exists solely as a browser extension. They're on multiple browsers, but I doubt either Mozilla or Apple will be particularly interested to protect what's presumably now a massive PayPal data mining operation.

Good question, Amazon apparently is also curious:

Amazon suspiciously says browser extension Honey is a security risk, now that PayPal owns it

https://www.theverge.com/2020/1/9/21059083/amazon-honey-brow...

Re: Unable to deal with Chrome Extension Team, Kozmos is shutting down

#260
It wouldn't be the first time developers where "trolled" with take down notices. The same thing just happened to pushbullet. Fortunately they were given notice & resolved it & will stay on the store. At least for the time being anyway. We'll see if it happens again. Is this a really common problem?
Post reply on HN