251–260 of 295 posts
Wouldn't that be a good small claims court case? There's good documentation that the item has been shipped, and the seller is out of both the money and the camera.
I have heard many stories online where customers bought new graphic cards/cpus/camera gear from 'Sold by Amazon.com' but instead receive used ones. Or receive different cheaper (older generation) products. It does not seem to be a good place to buy or sell expensive items.
I've received two used products from Amazon (bought as "new") in just the last year. First was an espresso machine. It wasn't even cleaned - coffee grounds were everywhere. The second was a robot vacuum that had a full dust bin. After turning it on, I could see the previous owner's home layout in its memory. In both cases, the product still worked and it wasn't worth the hassle of returning. Whenever I buy something,…
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The place the suitor lives is a perfectly fine venue... make the fraudster travel.
Does that work for small claims? It doesn't seem right, you could definitely abuse it to make someone's life miserable.
Most cases are clear cut so the ruling is straightforward. Doesn't mean you'll actually get compensated. However, you can apply to get it enforced by a sheriff I believe.
This is such a basic issue that I don't understand why USPS or some other shipper w/ bricks-n-mortar haven't stepped up to offer some sort of package shipping certification. If I was the seller it could work as simply as me bringing the item to a shipper who would take their own photos and weigh the items being packaged up as well as some check that the item is as being described to the recipient. In turn the shipper…
https://en.wikipedia.org/wiki/Cash_on_delivery
COD is so old, it's the name of an AC!DC song. (Well, there it stands for "care of the devil", never mind).
I had the same exact experience the last time I sold on ebay, in 2017. I sold an $800 item. One day before the claim window closed, the buyer filed a claim saying it had never arrived and claiming they emailed me several times and I never responded. I submitted proof of delivery from UPS and pointed out the simple fact that I had received no messages from the buyer through ebay messaging. Ebay gave them a full refund…
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I have a similar story. I sold a brand new iPhone to someone on eBay who claimed it was reported as stolen and was not able to be used. Paypal refunded the buyer, and allowed them to keep the phone. Paypal account went negative, their internal collections started calling every day right away even though it was in dispute. Even after providing proof that the IMEI was not reported as stolen, and them waiting weeks for…
I assume you reported the phone stolen afterwards correct?
This is such a basic issue that I don't understand why USPS or some other shipper w/ bricks-n-mortar haven't stepped up to offer some sort of package shipping certification. If I was the seller it could work as simply as me bringing the item to a shipper who would take their own photos and weigh the items being packaged up as well as some check that the item is as being described to the recipient. In turn the shipper…
You describe what you are shipping, how much you want for it and who covers the shipping costs.
The buyer will go to the courier office and inspect the item, if they agree to buy it, they sign off on it, pay the price + shipping (if they are the one who's supposed to pay for shipping) and the seller can get their cash from an office near them the next day.
Important bit is, the buyer inspects the item and signs on it, if they buy it, if they refuse, they cannot keep the item.
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Why do they have a "violate policy and eventually lose dispute" button then?
Frankly, because the team that sets policy is different from the team that makes the buttons. The policy has lots of exceptions - e.g. some categories can't be returned, like groceries. To disable that button, they'd have to check for all the exceptions and constantly update it whenever a policy changed. They did change to automatically approving returns a few years ago, but with an opt-out ability. My guess is eithe…
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Interestingly about chargeback, I've noticed the same. I tried to file a chargeback with my bank in France and got denied despite it being a valid claim and me providing all the documentation for it. But, when I used my US credit card to file a chargeback it went through fine and there was no issue. I wonder if some countries are more lax with charge backs?
Yes, it seems to me that USA (and in my case Australia) have extremely pro-customer payment protection. Europe, especially outside of the EEA, is very pro-bank and anti-customer in the specific niche of card payments. The explanation I get is that if a card payment was verified by the customer with 3D Secure, it is considered valid and cannot be challenged. Which is true, the customer did enter their personal passwor…
Was this with a credit card or a debit card?
At least with my (European) bank the above is only true for debit cards, while credit card payments can also be chargebacked on contract disputes with the seller.
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