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Ticketmaster is a horrible company

hjhart.github.io

251–252 of 252 posts

Re: Ticketmaster is a horrible company

#251
Their giftcard system does not even work mostly, completely broken (by code, bugs). Tried purchasing a e-giftcard with a custom photo for weeks. Contacted support and no response for over 3 weeks.

Finally made a purchase of a normal giftcard in Safari. Think it was just pure luck, had to go back and forth the contact details page several times to be able to check out.

Seems like Ticketmaster simply does not want our stash? :)

Re: Ticketmaster is a horrible company

#252

Earlier quoted context omitted.

> "In any case the market drives the show prices for the most part" I completely disagree. Maybe for the ticket face value that may be true but look at the provided example: $18.50 face value for a ticket (driven by the market/demand) + $1.50 "facility charge" + $4.50 "service fee" + $4.00 "order processing fee" + $2.25 "shipping" so no you're paying $18.50 for the ticket plus $12.25 in fees just in order to get your…

The dirty secret is that those fees are really part of the ticket price. It is still the market at work, albeit a dark and slimy kind of market that makes you feel bad about the future of commerce. If in your example you truly couldn't/wouldn't pay more than 18.50 once you saw the fees, someone else would.

I would feel bette about the fees if we could treat them like airline fares are treated now. All prices must be quoted inclusive of fees. Even if fees continue to make up 60+% of the total cost, at least it feels more honest.
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