It's interesting, because my experience has been the opposite. I've found the Surface and Windows 10 to consistently exceed my overall expectations for the platform and are mostly on par with my experiences with OSX.
But I have found with some units, after you move the device the trackpad does have issues. In a few cases (perhaps once every 2 weeks) I have to disconnect and reconnect the base to fix them.
> The day I went into the Microsoft store to purchase it (Black Friday), their credit card system was down, so I had to wait around for nearly 2 hours until they finally figured things out.
Every store's shopping experience on black friday ranges from barely tolerable to unbearable. You know where I had to drop by on black friday to do a chore for my hospital-bound sister? The Apple Store. It was an unpleasant experience.
> I also realized, as mainly a pro user, that I don't have much use / need for the touch screen or tablet portion of the device.
What does this mean? Do pro users not look at or create webpages, mobile apps? Touch works everywhere but IDEs.
I find myself accidentally touching my corporate macbook's screen all the time to click a distant link because it's so much faster than the trackpad travel, and I'm better at home-rowing my hands from a high position rather than a wrist swivel.
Needless to say, I am sick of being "forced" to use OSX. It's slower for my purposes, it's less developer friendly, and the battery life on most of these devices is just atrocious the instant you start doing I/O intensive things like compilation.
My Surface book w/ battery saver mode on still goes 6+ hours doing clojure and kotlin compilations periodically with battery saver on, with only maybe a 10-15% speed loss (which amounts to less than 10 seconds per compile in my worst case). That's substantially better than any mac product I have.