Earlier quoted context omitted.
Over the past 3-4 years I've bought two products that were a LOT more complicated than they have any right to be. One was a flashlight (who the hell knew flashlights could have firmware?), the other was my mattress. To this day, I'm not sure what the hell I'm sleeping on.
Do you have a link to a description of that firmwared flashlight?
Tell HN: How we bootstrapped to the #1 rated mattress on Amazon.com
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Re: Tell HN: How we bootstrapped to the #1 rated mattress on Amazon.com
#242Earlier quoted context omitted.
Do you have a link to a description of that firmwared flashlight?
They're probably talking about the "hexbright" (usb-rechargable, arduino-programmable, so you can implement UI experiments like "shake it to make it brighter" - it's also a really bright light.) Will it impact the market for boring "dead-battery storage" D-cell lights? Of course not. But if you've ever wanted to say "even my flashlight is open source..."
Re: Tell HN: How we bootstrapped to the #1 rated mattress on Amazon.com
#243I have to find that HN thread. When some post on Warby Parker was here in the homepage, someone commented that the next "too big margin" industry to disrupt should be the mattress one. Nice going! One question - did you guys come from a pure technical background? or did you also have significant experience with the mattress industry before? well done!
Re: Tell HN: How we bootstrapped to the #1 rated mattress on Amazon.com
#244Re: Tell HN: How we bootstrapped to the #1 rated mattress on Amazon.com
#245Does this come with the bedhead & frame, by any chance, or is it just the mattress?
If it is just the mattress, where can we get the bedhead & stand shown in the images on your website?
I love that you are taking on a stuffy old industry.
Re: Tell HN: How we bootstrapped to the #1 rated mattress on Amazon.com
#246Earlier quoted context omitted.
$100 a year for a mattress at their price is downright cheap, assuming you don't even go the full 7. 5-7 years is MTTF for just about every mattress in existence. I pitch mine after 5 years as is; Those things are dirty after 5 years of sleeping on the same surface every night.
That's the point behind mattress covers/pads. For $50/$100, you get something to put on top of the mattress to absorb the dirt. After a few years, you can replace them for a fraction of the cost of a new mattress. They can also be removed and washed.
Re: Tell HN: How we bootstrapped to the #1 rated mattress on Amazon.com
#247Well... Tuft and Needle is rediculous name for a mattress company. But congrats to your success. Also, please switch up your renders for actual photos. The renders are quite obvious and feel deceptive.
Obvious to you, maybe, but I showed three non-techie people the photos and asked them: "How do you think they get such perfect photos? Can you guess?" Only one figured it out.
Re: Tell HN: How we bootstrapped to the #1 rated mattress on Amazon.com
#248Earlier quoted context omitted.
2 lbs per cubic foot?
If that's what he meant, that it's really low. For comparison a Tempurpedic is 5.3 lbs. per civic foot for it's top layer, nearer 8 for the structural bottom layer.
Re: Tell HN: How we bootstrapped to the #1 rated mattress on Amazon.com
#249Re: Tell HN: How we bootstrapped to the #1 rated mattress on Amazon.com
#250Earlier quoted context omitted.
You can talk extensively about how low-end this mattress is, but from the Amazon reviews it seems like your industry knowledge is rubbish. 137 reviews: 124 5-star, 12 4-star, 1 1-star
So as per your reasoning I take low-end products with happy customers are immediately promoted by the magic of Amazon ratings to premium high-end products. Good to know as next time I plan to buy a car I can go for an Honda Fit ( btw, no offense intended to any owner, just took it from a list of decent affordable US cars ) as everyone knows it will the same as a Tesla S but without the 1000x margin on top. As heck, H…
You seem to be a little critical of us, which is totally fine. We were really looking forward to show the HN community because we wanted everyone's feedback. Could you recommend another way we could represent our customer happiness to the public?