Earlier quoted context omitted.
Here is my thought on the matter: The reporter's behaviors are indeed consistent with what he claims he was told by Tesla when he called them during the journey. If the car manufacturer told me that regenerative braking can help extend the mileage, as dumb as it sounds I absolutely would repeatedly brake the car. I'm not an expert in electric vehicles, and if the company is telling me this is good for the car I would…
> If the car manufacturer told me that regenerative braking can help extend the mileage, as dumb as it sounds I absolutely would repeatedly brake the car. Wow. Just Wow!
The default way in which any user thinks before acting is to trust the customer support guy. Just like how you trust your doctor, or lawyer, or your teacher.
Besides no ones studies chemical engineering before buying an electric car just to use it.