Earlier quoted context omitted.
I feel like in this case, the “Amazon or Netflix” example is particularly bad because I feel like I’m actually drowning in streaming providers. You will also typically have the option to simply opt out, although this is getting less rare. I think my point is that there are typically still many options, but the best options are controlled by few players.
> I feel like in this case, the “Amazon or Netflix” example is particularly bad because I feel like I’m actually drowning in streaming providers. It's a fake choice, because they carry mutually exclusive catalogs, and entertainment choice is not particularly substitutable (e.g. if I want to watch "Star Wars" and it's not available on services I'm subscribed to, I'm not going to be satisfied with all the rich selectio…
Saying entertainment is not substitutable is kind of crazy. It is very rare that I will only ever want to watch one specific thing, and if that happens, I have the choice to rent it, or buy it or pay for one month of a service. To me as a consumer...that great.
The market for smartphones is mostly driven by lack of options in OS, not hardware. Each of the big players offer plenty of hardware choices at different price points. But if you don't like the OS, harder to get away from that. Competing on OS is very difficult though.