Yeah, it's just arbitrage.
They're just profiting from the difference between the cost of the item and what people are willing to pay for an item. Simple market economics, right?
As should be obvious: Since it can be explained by capitalism and we even have a nice neat concise word with which to describe it, then there's nothing to hate there. /s
> It's much the same as why wholesalers sell to Walmart for pennies on the dollar instead of trying to capture the retail market themselves. Selling direct to retail sounds good... until you have to do it and realize you'd rather get back to what it is you're actually good at.
It is not the same. Unlike Wal-Mart, scalpers do not buy truckloads of tickets at wholesale prices. They instead buy truckloads of tickets at retail prices -- and then increase the price even more.
And unlike a manufacturer like Proctor & Gamble (with zero or very limited direct-to-consumer sales), the combination of venue, artist, and ticket broker (eg Ticketmaster) is already equipped to handle direct consumer sales. They're quite good at doing so and their entire business model revolves around maintaining this ability.
The scalper is just an added, unnecessary layer. If scalpers somehow disappeared completely today, then yesterday's sell-out shows will still be sell-out shows tomorrow.
Scalpers provide zero value to the transaction.