Earlier quoted context omitted.
My guess would be the credit card expired.... If it were something out of Railways hands, I think they would say something like "We have not yet identified the reason for the suspension, and are awaiting a response from Google".
No one pays $2m invoices with credit cards.
Incident Report: May 19, 2026 – GCP Account Suspension
241–250 of 279 posts
Re: Incident Report: May 19, 2026 – GCP Account Suspension
#242"Finally, we are in planning to remove Google Cloud services from our data plane’s hot path, and keeping them only for secondary/failover." That's pretty clear. Google can no longer be trusted as a B2B service provider.
Hasn't every cloud provider had issues? Is the enshitification of servces really isolated to Google, or are we all doomed.
Re: Incident Report: May 19, 2026 – GCP Account Suspension
#243This should be a warning to anyone running GCP. They suspend accounts left right and centre without even thinking about what they're doing. It seems like they use Gemini 3.1 Pro to run their production decisions. TK has a history of absolutely destroying the culture of the place like in OCI and has done something similar in GCP from what I've heard. GCP and Google are completely different entities with how they work.…
This is just typical anti-Google FUD. Been on GCP for nearly a decade and as do my peers. Sure, you hear about a few stories like these and in this particular case with Railway, I would actually wait to see what caused the trigger for the suspension - both from Railway and from GCP. But, this sort of thing happens with every cloud provider including AWS (you can google for the same thing "AWS shut down our account wi…
I doubt we'll ever know, especially if it makes Google look negligent (ie. not reaching out to the customer first before restricting their production account)
Whatever the account manager said didn't inspire confidence that this wouldn't happen again.
Finally, we are in planning to remove Google Cloud services from our data plane’s hot path, and keeping them only for secondary/failover.
Re: Incident Report: May 19, 2026 – GCP Account Suspension
#244What drives Google to apply these actions so completely and immediately, versus a more deliberate approach, with notification and delay before action, manual review for paying customers, or a warning to resolve within X hours/days? Once or twice could be errors or bad implementation, but these can't explain away the pattern. It would seem that Google's counsel has deemed that whenever _____ is detected, the company m…
The problem is scale. Google uses automation and doesn't have the people to review the actions of that automation. I never worked at Google but this is the most obvious explanation from watching these things happen for years and years. Please, someone that worked at Google, please comment.
Re: Incident Report: May 19, 2026 – GCP Account Suspension
#245Earlier quoted context omitted.
Thomas Kurian (GCP ceo)
That Google poached from Oracle Cloud, fwiw.
Re: Incident Report: May 19, 2026 – GCP Account Suspension
#246"Finally, we are in planning to remove Google Cloud services from our data plane’s hot path, and keeping them only for secondary/failover." That's pretty clear. Google can no longer be trusted as a B2B service provider.
Re: Incident Report: May 19, 2026 – GCP Account Suspension
#247Earlier quoted context omitted.
This is just typical anti-Google FUD. Been on GCP for nearly a decade and as do my peers. Sure, you hear about a few stories like these and in this particular case with Railway, I would actually wait to see what caused the trigger for the suspension - both from Railway and from GCP. But, this sort of thing happens with every cloud provider including AWS (you can google for the same thing "AWS shut down our account wi…
> (What did the account manager say exactly?) I doubt we'll ever know, especially if it makes Google look negligent (ie. not reaching out to the customer first before restricting their production account) Whatever the account manager said didn't inspire confidence that this wouldn't happen again. Finally, we are in planning to remove Google Cloud services from our data plane’s hot path, and keeping them only for seco…
Or..they couldn't remain compliant with one of the strictest cloud vendors' policies.
Re: Incident Report: May 19, 2026 – GCP Account Suspension
#248Do we know if GCP has ever left limited preview..??!
Re: Incident Report: May 19, 2026 – GCP Account Suspension
#249Earlier quoted context omitted.
Or the account started doing something nefarious (assuming one of their customers as root cause, not railway itself) that started causing real problems and Google shut it down. The problem with not having the data is that it’s easy to make assumptions.
The absence of any explanation for the suspension does seem intentional. If it were me that's one of the first things I would've asked so that I could make sure it doesn't happen again.
Re: Incident Report: May 19, 2026 – GCP Account Suspension
#250Earlier quoted context omitted.
Are you honestly saying that a kid should not use their parent's email address as a recovery option? Seems like that would be the natural way to do it.
I don’t know about you, but I have a family account that we use as an email recovery for kids. Adults have multiple emails so they won’t have to share it. If something takes out the family email account, that’s fine. The only thing going there regularly are school notices, contractor receipts and recovery emails.