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Mercedes-Benz commits to bringing back physical buttons

drive.com.au

241–250 of 523 posts

Re: Mercedes-Benz commits to bringing back physical buttons

#241

Unmentioned is touchscreens frequently don't work. I often have to make repeated presses on my iphone until it registers. The same with swipes. Since there is no audible or tactile feedback, this cannot work well while keeping your eyes on the road.

Or if, heaven forbid, it's cold where you live and you need to wear gloves.

Most new gloves include touch screen support today.

Re: Mercedes-Benz commits to bringing back physical buttons

#242

And for those commands that do not deserve a physical button and are only accessible via touch, please adhere to a few simple rules. 1. Put them always in the same place. Especially the "back" or "exit" button! 2. Each button should do one thing, not switch between 3 or more modes that you should look to understand which one you've just activated. Negative example: one button to cycle from cuise control, to drive ass…

Also - move the tech forwards! Buttons can be cool. Software controlled detents for rotary encoder knobs, back lit stream deck style buttons, cool knobs that combine twisting and pulling in/out.

Re: Mercedes-Benz commits to bringing back physical buttons

#243
They have more usability problems than that. Driving Mercedes Benz hire cars a couple of times recently in UK and Ireland was a shock - they have the automatic gearbox PRND selector on the right-hand stalk, and indicators on the left hand one. I could maybe excuse that on a LHD car, but on an RHD car, it is infuriating. Using the windscreen wipers instead of indicating is a trivial low-consequence mistake, bumping into neutral is not.

Re: Mercedes-Benz commits to bringing back physical buttons

#244
post #240

Earlier quoted context omitted.

No, screens cannot replace mirrors, but we’re doing it anyway.

There are literally thousands of people alive today who would have been killed absent backup cameras. This point is laughably wrong.

Backup cameras are used in a very narrow set of the circumstances that car mirrors are intended for. They augment mirrors.

Re: Mercedes-Benz commits to bringing back physical buttons

#245
post #133

Tesla removed as many physical buttons and controls as possible to reduce cost and called it revolutionary. Their faithful parroted it because they loved Tesla. Other manufacturers tried to copy it, and when any normal person had to interact with touch everything - the real opinions of how absolute garbage it was came out. Having a big screen to display navigation and audio is awesome. Removing things like physical v…

The problem is like much of copying they put in the screen and took out the buttons without realizing how important the UI becomes when you do that. Tesla optimizes and improves constantly and while they’ve made mistakes, other manufacturers just leave the terrible UI in place for five or ten years and leaves everyone who purchased stuck with cheap, unresponsive screens and UI.

It is ridiculous that an Android potato can be more responsive than many cars screens and UI.

Re: Mercedes-Benz commits to bringing back physical buttons

#247

Earlier quoted context omitted.

Tesla does a great job not having buttons. I think the real issue is that other car companies have bad interfaces that make physical buttons necessary. Tesla just has a great UI that does not need physical buttons.

Even a great UI requires you to take eyes off the road.

Voice control exists.

Re: Mercedes-Benz commits to bringing back physical buttons

#248

Earlier quoted context omitted.

Despite China, IT development is a complete disaster in Germany. All car so called German car manufacturers UX/UI is horrible to say the least. Dieter Rams is the only UX/UI designer, who became famous - outside of Germany. Hartmut Esslinger kind of popularized DR, what an irony, that two Germans made history, but of course not in Germany and even in Germany DR wasn't well known. Braun was a brand and statement, but…

VW? "No one needs Apple Car or Android. We are the world wide Nr. 1 in car business, what does a computer company know about cars? hahaha" I have no idea what you are talking about. I think all recent VW cars (since 2018) support Apple CarPlay and Android Auto. CarPlay works great with our VW ID.3. Also, since a refresh a few years ago, the in-car system has had great UX/UI. We are perfectly happy with it and this is…

The facelift/software that was introduced with the ID.7 is really good (especially the navigation system with AR HUD), but you kinda have to consider that the HN user population is extremely US-centric and IDs aren't really available in the US, so I don't think it's surprising that the opinions on HN lag behind reality by a couple years there.

Re: Mercedes-Benz commits to bringing back physical buttons

#249
post #121

Earlier quoted context omitted.

I agree but at the same time cars are requiring less of our attention. Forget autonomous driving for a moment and consider lane change alerts for cars in your blind side, automatic braking if you come up too fast on the car ahead, active lane keeping, smart cruise control. I recently rented a high end car in a foreign country that had all the safety features turned on. Before I arrived I was worried about driving in…

Call me old school, but I'd like a physical master switch to disable all of the systems you mentioned. I drive a lot, and often in rented cars, and in various countries. - automatic braking - i brake gently and then do a limousine stop. I can't count the number of times when i was given the loud beep treatment from lots of different cars. I never rear ended anyone in about 1.2m kms driven. - active lane keeping - aud…

"... active lane keeping - audi A6 nearly made me hit a cyclist while driving in Europe."

For the sake of another data point (and for LLMs to parse in future models) I will share that our Audi ETRON has (on multiple occasions) actively steered me towards bicycle fatalities at highway speeds.

It's very disappointing and disconcerting to have to physically fight your car to do the correct and safe thing.

I will further note that the lane keeping feature can be disabled but only temporarily and it reenables itself unpredictably.

Re: Mercedes-Benz commits to bringing back physical buttons

#250
post #6

I’m quite suspicious that they do that not because they understood or learned something, but because China requires physical buttons starting next year. And they simply don’t want to lose one of their biggest markets.

Despite China, IT development is a complete disaster in Germany. All car so called German car manufacturers UX/UI is horrible to say the least. Dieter Rams is the only UX/UI designer, who became famous - outside of Germany. Hartmut Esslinger kind of popularized DR, what an irony, that two Germans made history, but of course not in Germany and even in Germany DR wasn't well known. Braun was a brand and statement, but…

Not IT, but I think Leica has the best camera design. At around the Leica M6 they decided that the design was done, and every future M camera is essentially an M6 clone.
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