I detest Apple for constantly bothering me at the store for small business sales pitch. Apple Store experience has really gone down the hill.
Apple Business
241–250 of 461 posts
Re: Apple Business
#242Re: Apple Business
#243I recently tried setting Apple Business Manager for our ≈20 people SME. The first step was "Domain Lock/Capture" which takes over all Apple accounts for a specific domain. I've never had a worse experience from Apple. The process is buggy, filled with foot-guns and dead ends. It expects huge amounts of work from users who have had their account for more than a few weeks and are expected to remove a lot of their perso…
you only need to do the domain lock part if you plan to use MAIDs. For 20 people you probably didn't need to do that, at least not at the same time as the rest. You can do it as a later step, not the first step.
Re: Apple Business
#244Out of curiosity, why would any business with an IT department choose this over an in-house solution built from standard open source components. Think email server on premises or in the cloud using postfix/dovecot/LDAP, maybe Nextcloud with OnlyOffice, Jitsi as a Zoom substitute, etc. These are all mature solutions that are free of vendor lock-in, and can be easily managed by any competent IT team.
you wouldn't. a business without an IT department would choose this.
Re: Apple Business
#245Does Apple support multiple iCloud accounts on a device yet?
no, but many apps can independently use a different Apple (nee iCloud) Account specifically for that app.
that said, you can create multiple users per macOS device, and each can have a different Apple Account. that's a nightmare, because some significant areas of device management assume a single Apple Account. So for example you can use a 2nd account to get around Activation Lock in some cases.
Re: Apple Business
#246Given previous Apple adventures on the server room, not sure if I would bet on this staying around.
Re: Apple Business
#247Strategically, Apple's not setting themselves up for success here by giving Apple Business away for free (with paid per-user storage bumps). As a lot of people on this thread have pointed out, Apple's Business Manager needs a lot of improvements. ("Bring your own device" support is terrible, for example. Changing business names requires a perilous migration step. Support reps don't have the tools to fix serious issue…
> If Apple Business were a real revenue source, if they charged luxury prices for a luxurious business support experience, they could pay for developers to fix their stuff. Apple can already easily afford those developers. They’re not exactly running at a loss ;) Plus given how each new iteration of macOS and iOS is a steady step backwards for usability, I don’t have a huge amount of trust in their abilities to fix B…
The reality is that every business unit needs to justify its existence and when asking for headcount, it’s easier to point to a revenue stream you’re tied to rather than “we help sell some things to businesses”
Re: Apple Business
#248do they demand 30% of turnover?
Of course, that's only fair.
Re: Apple Business
#249Out of curiosity, why would any business with an IT department choose this over an in-house solution built from standard open source components. Think email server on premises or in the cloud using postfix/dovecot/LDAP, maybe Nextcloud with OnlyOffice, Jitsi as a Zoom substitute, etc. These are all mature solutions that are free of vendor lock-in, and can be easily managed by any competent IT team.
so they can fire the IT department and save $500k+ / year
Re: Apple Business
#250It's kinda crazy it took Apple this long to make this. I've worked with two agencies now that used only Macs across the business and had a really fun time signing in to and integrating 58 Google services every time they hired someone new. It's possible people may continue to use Google Workspaces in these places, however, the fact that there was never even an Apple option was always wild to me.
There is now an option ONLY if you're in the US. The mail, calendar etc. stuff is US-only.