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Proton spam and the AI consent problem

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241–250 of 446 posts

Re: Proton spam and the AI consent problem

#241

Earlier quoted context omitted.

It feels like Proton is trying to build a solid Europe-based alternative to Microsoft 365, which is necessary but also very ambitious and expensive.

Proton’s pricing is really frustrating for me because I want to buy upgrades to only a few services like Pass and email. Your only option on their service is to select either Pass or Mail. You cannot buy both and you will be downgraded on one if you try to buy the other.

Doesn't Proton Unlimited have both?

Re: Proton spam and the AI consent problem

#242
I think the last line is important. Proton isn’t perfect, neither are others. And proton is imo the best suited to my (current) needs.

I’m a (mostly) happy paying customer for their email, and also use their VPN and Authenticator. My worst experience I guess is the Authenticator app being laggy, which is not really all that bad.

Re: Proton spam and the AI consent problem

#243

Earlier quoted context omitted.

How is it transactional in any way? It looks to me like post-transaction upsell, pure and simple.

I 100% agree with you, but it seems like the courts do not. Even while they were functioning.

Has this been actually tested in court, though.

Re: Proton spam and the AI consent problem

#244

I canceled my subscription, and deleted my account due to the nagging and promotional annoyances. I've contacted the support, but they basically don't care. There are not multiple ways to fight back against this behavior. I am now with mailfence until they start the same circus.

Y'all are wild. I have most of their emails turned on and barely think about Proton's comms. Rarely get one, briefly skim if I do.

Yeah, I've always been surprised at how negative HN can get about Proton. They're not perfect, but man at least they're trying to fight the privacy fight.

I've always had a very good experience with them. It's cheap, fast and their spam filter works well. Maybe 1x-2x a year I get an email from them about some promotion but that's it.

Re: Proton spam and the AI consent problem

#245
post #51

Earlier quoted context omitted.

I disagree: in as much as I have noticed this *far* more with AI than any other advancement / fad (depending on your opinion) than anything else before. This also tracks with every app and website injecting AI into every one of your interactions, with no way to disable it. I think the article's point about non-consent is a very apt one, and expresses why I dislike this trend so much. I left Google Workspace, as a pay…

Yeah this is not a new thing with AI, you can unsubscribe all you want, they are still gonna email you about "seminars" and other bullshit. AWS has so many of those and your email is permanently in their database, even if you delete your account. I also still get Oracle Cloud emails even though I told them to delete my account as well, so I can't even log in anymore to update preferences!

Fun fact, requiring login for unsubscribe is illegal per the canspam act. The most you can do is force a user to verify their email address to you.

Re: Proton spam and the AI consent problem

#246

Earlier quoted context omitted.

> FastMail support has been great Seconded, failing only when up against tricky issues like insecurity of their so-called secure Masked Email.

I’m a heavy user of masked emails from Fastmail. Can you expound on the insecurity you mentioned?

"WARNING: Fastmail Masked Email insecurity" https://www.emaildiscussions.com/showthread.php?t=81287

Re: Proton spam and the AI consent problem

#247

Earlier quoted context omitted.

I believe this is combined with something I call "asymmetry blindness". They may say "but we send an single e-mail per month, this can't be bad". We the users get a barrage of e-mails everyday because every marketing team is thinking we only get their mail, and it makes our lonely and cold mailbox merrier. No, users are in constant "Tsunami warning!" mode and these teams are not helping.

If they were sending just one per month I might actually read them occasionally. It's the three a day from the likes of aliexpress that get deleted without a second glance. But yes, you're absolutely right - "no raindrop considers itself responsible for the flood".

That marketing team only sends 1 email a month, but the 25 other marketing teams at the same company also only send 1 email a month.

Re: Proton spam and the AI consent problem

#248
post #207

Earlier quoted context omitted.

Ah. My addresses are @gmail.com. Perhaps the fact you paid got you marked as a likely gull :)

I think in that case you have even less ability to turn that stuff off? If it's not there for you yet, perhaps it's a slow rollout still?

Perhaps yes. We'll see :(

Re: Proton spam and the AI consent problem

#249

Earlier quoted context omitted.

> I left Google Workspace, as a paying customer for years, because they injected gemini into gmail I wonder if this varies by territory. In UK, none of the Gmail accounts I use has received this pollution > I am moving all of the software that I pay for to competitors who either do not integrate AI, or allow me to disable it if I wish. The latter sounds safer. The former may add "AI" tomorrow.

Gmail Google Workspaces

Maybe not equal but when I launch Gmail the page says "Google Workspace" and I get Gmail, Docs etc. as per https://workspace.google.com/intl/en_uk/resources/what-is-wo... .

Re: Proton spam and the AI consent problem

#250

I think we must make it clear that this is not related to AI at all, even if the product in question is AI-related. It is a very common problem with modern marketing teams, that have zero empathy for customers (even if they have one, they will never push back on whatever insane demands come from senior management). This is why any email subscription management interface now is as bloated as a dead whale. If too many…

> If too many users unsubscribe, they just add one more category and “accidentally” opt-in everyone.

I always "report spam" ("!" key in GMail) before unsubscribing.

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