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The curious surge of productivity in U.S. restaurants

bfi.uchicago.edu

241–250 of 280 posts

Re: The curious surge of productivity in U.S. restaurants

#241

Earlier quoted context omitted.

>I believe they wirelessly communicate with the elevator control system. That sounds hilariously abusable.

The robots are operated by the building, for what it's worth. The delivery drivers drop the deliveries off to the robots in the lobby, and the robots take it from there to the individual rooms.

You do understand this single fact undermines your previous claim completely?

Re: The curious surge of productivity in U.S. restaurants

#242

I'm confused. The paper is about something called "Restaurant Productivity", but it's not defined up-front, or any place close to up-front. Maybe, it's defined by page 9, but it's hard to tell. It all might be completely correct, but for God's sake write a paper that a reasonably intelligent person can follow. What are we talking about? What do we know? What you think we know, but isn't true. What we now believe, hav…

Page 2:

>Figure 1 shows the remarkable shift in restaurant productivity after years of stagnation. It plots monthly real sales per employee in the industry from the beginning of 1992 to the present (in annualized terms).2

Re: The curious surge of productivity in U.S. restaurants

#243
post #67

I wonder if there are also cultural/regulatory differences here. I'm in the EU, and of course we had the forced shift to takeout as well, during covid. But while homeoffice as a concept stayed, restaurants very quickly went back to in-house dining when it was over. Seeing a takeout-only restaurant with a repurposed dine-in area here in 2025 would be beyond weird and would probably just give everyone covid flashbacks.…

A 5 minutes walk from my home at the European capital where I live there's a Japanese food restaurant that has a small dine-in area where they removed all tables and just do takeout now. It's not that uncommon.

Re: The curious surge of productivity in U.S. restaurants

#244
post #218

Earlier quoted context omitted.

Pneumatic tubes

I'm disappointed society hasn't revisited pneumatic tube networks since we got good at packet switching and RFIDs and computing in general.

They're still used pretty heavily in hospitals and they do take advantage of newer technology like RFID for routing.

Separately, there's a very cool startup called Pipedream that does autonomous underground delivery robots that are kind of the next iteration of the concept.

Re: The curious surge of productivity in U.S. restaurants

#245
post #119

Earlier quoted context omitted.

Depends on what you value. If all you value are calories, then sure, there are much cheaper ways of getting the calories you need. But if you value time, or novelty, or the dining experience, or conversation with a neighbor or even just the bartender then there are plenty of places that cater to your values.

I can justify spending $25 to $50 a week eating at restaurants with friends. But eating fast food every single day is just pissing money away.

Sure, but money isn’t everything, and not everybody weighs their values the same way as you. Maybe they can justify it. Dishwashers are convenient, but you have to admit that paying someone else to put your dishes into the dishwasher is even more convenient.

Re: The curious surge of productivity in U.S. restaurants

#246
post #98

Earlier quoted context omitted.

I think the move away from cash coincided with COVID but was not related much. The convenience of digital simply made cash useless (mostly).

> The convenience of digital simply made cash useless (mostly). Useless? Wait until your digital transactions fail or your bank or your state decides to block your access to your payment system. And believe me, it's not a "if", this is a real threat that will be waged against people. When it's technically possible, it always ends up becoming a reality. And by that time, "going back to cash" may not be an option in ce…

And you may get hit by an airplane falling from the sky. Yet people don't stay home because of that. It's a risk assessment. The risk of getting ban from digital payment is not zero, but low enough that the convenience wins out. I haven't carried cash for at least a year, and almost don't carry physical cards nowadays, only my phone. Can I be locked out? for sure. Do I care? Not yet. You are different, of course. I don't tell you what you should do.

Re: The curious surge of productivity in U.S. restaurants

#247

I'm confused. The paper is about something called "Restaurant Productivity", but it's not defined up-front, or any place close to up-front. Maybe, it's defined by page 9, but it's hard to tell. It all might be completely correct, but for God's sake write a paper that a reasonably intelligent person can follow. What are we talking about? What do we know? What you think we know, but isn't true. What we now believe, hav…

Page 2: >Figure 1 shows the remarkable shift in restaurant productivity after years of stagnation. It plots monthly real sales per employee in the industry from the beginning of 1992 to the present (in annualized terms).2

Yes, and even on page 1: "reveal significant productivity growth among individual restaurants whether measured in sales per employee or even in a more basic/physical measure of total consumer visits per employee."

Re: The curious surge of productivity in U.S. restaurants

#248

People switched away from cash during COVID. Lots of people who might have been unbanked or lightly banked went all-in as everything went digital. Now restaurants (historically a pretty cash-heavy industry) have fewer cash transactions. Possibly related?

Absolutely and unequivocally, the mismeasure of man. How exactly do you measure productivity in a restaurant? Profit?

If a chicken and a half, layed an egg and a half in a day and a half, how much productivity is gained by the chicken with a cell phone? A smidgen?

The premise is of course completely preposterous.

Re: The curious surge of productivity in U.S. restaurants

#249
Coming from Chicago, famous for its Economics, this article, and its premise are mystifingly inadequate for even answering why their metrics are so poorly used and misunderstood. I would go through and point out most of the utter lack of understanding and rigor. Soon this article, and its lack of scholarship will sink gently into the muck. Here is something to cleanse the palette:

https://www.nytimes.com/2012/12/10/opinion/krugman-robots-an...

Re: The curious surge of productivity in U.S. restaurants

#250
post #58

Earlier quoted context omitted.

Do we really need to define it? In America and Britain a sit down restaurant is defined as one where you are seated by a host and order via waitstaff.

I guess we do, because I am not familiar with that specific definition What about those "sit down" places where you load up a QR code, order from that site, pay from that site, but have a server bring your food? are they still a "sit down" place?

Typically I don’t think we need to define when it’s fairly standard terminology. Kind of like having to define something that’s in a dictionary. Though understandable if you are not from the US. This wiki which was top of google may help you though. https://en.m.wikipedia.org/wiki/Types_of_restaurant

You may be overthinking this way too hard. It’s simply the level of service being received. There are some definite shades of gray here but throwing qr codes into the mix is pedantic. You could have fast food QR code ordering, fast casual and even sit down experiences. The QR code does not really factor too much into it.

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