Earlier quoted context omitted.
Also, one of the most important UX principles is for things to work the way the user expects. And unless you are the market leader, those expectations are mostly built based on all the other designs that your users interact with, rather than yours. So to the extent that originality means diverging from those expectations that are built elsewhere, it is actively doing your users a disservice, by not letting them lever…
While it makes sense, it really isn't the case if the market leaders have shitty design principles. Apple stopped bundling an iPhone charger on recent models. Samsung did the same, but realized the backlash was enormous, and offered the charger for free (instead of being an additional purchase) if you bought a recent model. Same with headphone jack, although it was received much more negatively and I'm pretty sure Sa…
On the contrary, I think the average user is nowadays a much more tech illiterate person than they used to be.