Earlier quoted context omitted.
At this point the cleaning fees are just a scam to make the listing fee seem artificially lower. People did the same thing on eBay by making the items almost free but the shipping expensive, until they fixed the eBay interface, e.g. by letting you sort by price + shipping and showing shipping fees before you click.
eBay could have fixed this a long time ago. Most marketplaces (at least in my country) manage the shipping transparently (by taking the shipping fee and providing a pre paid label to the seller). Idk in the US but I know nobody who still use eBay for anything, I don’t know how they are still alive.
eBay is an undertold story in failure (to innovate).
For sure, still a going concern, but odd of such a large company taking the Craigslist approach of “let’s stay small and just do enough to keep it working comfortably for all of us”
eBay practically invented online shopping at scale and had a huge head start but failed to maintain marketshare.
It’s still the catch-all for products that don’t fit in other marketplaces. For me, it’s a place to buy a lot of Amazon items but at a lower price (at some convenience cost). Or niche/used items. Amazon has overly regionalized (sometimes I can get items in Canada from Amazon.com cheaper than amazon.ca for example), while eBay is still a generally global interface.