As a technologist, I really appreciate what they have done. Impressive work, high quality, however I don't understand who this is for.
The meaningful market for Data Center hardware is pretty well defined in two clusters. People that build/make custom gear (such as Hyperscalers) and people that buys HP/Cisco/IBM/Dell... (blades or hyper-converged). To scale, you obviously want your DCs as standardized as possible.
Until this company has a certain/size and scale, no one serious will trust their black boxes at any type of scale.
Beyond the tech, how would support services really work? We can have a technician from any of the large vendors on-site in less than 2 hours. In some of our DC clusters we actually have vendor support personnel 24x7 on-site with vendor paid spare parts inventory. How would they provide that level of service?
Maybe I am not the target audience for this offering.