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FTC sues Amazon over ‘deceptive’ Prime sign-up and cancellation process

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Re: FTC sues Amazon over ‘deceptive’ Prime sign-up and cancellation process

#241

Post by taude »

JohnFen wrote: post #212
taude wrote: post #181

Earlier quoted context omitted.

Not to defend amazon, but at least in the US, they have a awesome return policy. It's even easy to just scan and drop-off at UPS/WF, etc...

I hear this, but it's hard for me to believe. I was a customer (in the US) for over 10 years, spending several thousands of dollars without an issue, but then -- on two different instances -- I needed their awesome return policy. In both cases, they completely stiffed me. That was the final straw that made me stop using Amazon.

Yikes, I guess I'll have to be on the look out....

Re: FTC sues Amazon over ‘deceptive’ Prime sign-up and cancellation process

#242

Post by dhdhhdd »

scrum-treats wrote: post #114

As someone who managed to successfully cancel Prime, and then tried to purchase an item on amazon.com, it took me over a minute to figure out how to not accidentally sign up for Prime membership when trying to checkout. There was only one place I could click that would allow me to advance to the next screen (simple text), the text was super small placed below a giant image, and my cursor didn't change to indicate tha…

Prime video, unlimited photo backup and ad free music, but limited selection.

2% extra cash back (on Amazon credit card) (so 5% in total).

Not sure if there is anything else, but it can be worthwhile.

The unlimited photo backup, including raw, is worthwhile for me (5tb or so)

Re: FTC sues Amazon over ‘deceptive’ Prime sign-up and cancellation process

#243

Post by lowbloodsugar »

scrum-treats wrote: post #230
taude wrote: post #175

Earlier quoted context omitted.

I enjoy my prime video. Not really sure what the complications are for you. Even the non-techies in the house can easily click into it from the app on our TV.

Personally, I have a fairly long list of issues with Prime Video, from cosmetic to deep-seeded internals. Same with Amazon Music. It could be so much better, sooo much better.

Sure but is it better than HBO max or Netflix or Hulu? Oh, sorry HBO Max just stopped working, so whatever app HBO is now. (Can’t be any worse)

Re: FTC sues Amazon over ‘deceptive’ Prime sign-up and cancellation process

#245

Post by ekianjo »

JohnFen wrote: post #66
ekianjo wrote: post #48

Earlier quoted context omitted.

> The whole Amazon.com experience has been getting worse and worse as the years go by. Maybe, but they are still miles better than most other online shops, so they still get to grow. Just for the return policy, they are kind of worth it.

I disagree. I stopped using Amazon a couple of years ago and haven't missed it even a little bit. They're not substantially better than most others.

> They're not substantially better than most others.

I mentioned return policy. You said nothing about that.

Re: FTC sues Amazon over ‘deceptive’ Prime sign-up and cancellation process

#246

Post by ekianjo »

kevincox wrote: post #128
ekianjo wrote: post #48

Earlier quoted context omitted.

> The whole Amazon.com experience has been getting worse and worse as the years go by. Maybe, but they are still miles better than most other online shops, so they still get to grow. Just for the return policy, they are kind of worth it.

Have you tried searching for anything? They include any vaguely related product and support no negative search terms. Want a glass container, they are going to include dozens of products that don't contain any glass. Want a screw top bottle? They include product listings that don't contain the work screw or any synonyms. It is basically impossible to find specific objects. If you want a pack of clothes pins you are p…

> Have you tried searching for anything?

Try search on most online shopping sites and despair. Amazon is hardly the worst one.

Re: FTC sues Amazon over ‘deceptive’ Prime sign-up and cancellation process

#247

Post by [deleted] »

rawgabbit wrote: post #231
registeredcorn wrote: post #137

Earlier quoted context omitted.

Would you mind listing a few alternatives you use? I generally try to avoid Amazon when I can, but have had problems finding a general good site. In case anyone is wondering what I use, here's a short list: Computer/electronics, I visit Newegg. (I haven't been thrilled with them moving into other areas like Auto parts, etc. but they seem alright for the time being.) Hardware or similar, I go with Tractor Supply Co, H…

I use the same sites you use. In addition I use https://pcpartpicker.com/ . It has price alerts and price comparisons.

[deleted]

Re: FTC sues Amazon over ‘deceptive’ Prime sign-up and cancellation process

#248

Post by ekianjo »

registeredcorn wrote: post #137
JohnFen wrote: post #66

Earlier quoted context omitted.

I disagree. I stopped using Amazon a couple of years ago and haven't missed it even a little bit. They're not substantially better than most others.

Would you mind listing a few alternatives you use? I generally try to avoid Amazon when I can, but have had problems finding a general good site. In case anyone is wondering what I use, here's a short list: Computer/electronics, I visit Newegg. (I haven't been thrilled with them moving into other areas like Auto parts, etc. but they seem alright for the time being.) Hardware or similar, I go with Tractor Supply Co, H…

Sounds like you make your life more complicated by having to shop in 10 different places. That's why Amazon is practical, it covers a lot of ground. (while they are not the cheapest for many items anymore).

Re: FTC sues Amazon over ‘deceptive’ Prime sign-up and cancellation process

#249

Post by Sherl »

bombcar wrote: post #234
kyrra wrote: post #130

Earlier quoted context omitted.

My family dropped Amazon prime a few months ago, the checkout process on Amazon without prime has been getting worse the last few months. They try so hard to trick you into buying prime, I have to be very careful to make sure I don't accidentally do it. They also keep changing the flow every few weeks, so I have to pay close attention every time.

I’ve found a really easy way to avoid it is use Walmart.com heheh

Walmart app does a similar dark pattern IMHO. It would pop up asking for Walmart+ as soon as it launches. I have been a victim of accidentl trial sign-up with Walmart+

The opt in button would be at the bottom where exactly "account" sits.

Re: FTC sues Amazon over ‘deceptive’ Prime sign-up and cancellation process

#250

Post by rerx »

joemi wrote: post #239
Beldin wrote: post #135

Earlier quoted context omitted.

> it's not Music or Video Weird. Around here, Prime does give access to video. I know folks around here who have prime just for that. I doublechecked just to be sure; it still is like that (according to a quick google search).

It's possible to subscribe just to Prime Video. I highly recommend doing that if you only use Prime for video. It's cheaper than full Prime and you pay month by month, so you can cancel it for a few months then come back. The only issue: I seem to remember the process of switching from full Prime to Prime Video only was rather confusing and hidden.

That must be a regional difference again. Maybe because fast shipping across North America is more expensive than inside a densely populated country like Germany? (There is monthly Prime here, including video and shipping, and it's slightly more expensive than the yearly package.)
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