I think it's ridiculous to have such functionality in a tool that's supposed to keep secrets. But we won't see meaningful change until a major WTF happens, and maybe not even after that.
1Password to Add Telemetry
241–250 of 353 posts
Re: 1Password to Add Telemetry
#242Earlier quoted context omitted.
100% agreement from me. People have trouble believing this, but software existed before telemetry existed. We didn’t have trouble understanding where user pain points were back then, because we actually performed user studies, and offered the ability for users to provide feedback if they wanted to. The field of UX wasn’t born the moment someone wrote the first telemetry library.
I was genuinely shocked at how fast this crap was normalized. This was unequivocally not fucking OK unless you were some shady-ass malware vendor, not even that long ago. Then, in a span of seemingly a handful of years, it became normal and everyone was doing it and they all act confused when we say it's very, super, extremely, not even close to OK .
Similarly with "not giving out real info on the internet". And nowadays you have to send a photo of your ID if Facebook thinks your name is not valid.
Re: 1Password to Add Telemetry
#243Earlier quoted context omitted.
call me stupid; but I'm not sure how those numbers are helpful for them?
How are people creating new items? App, or extension? How are people accessing items? App, quick access menu, extension, browser bookmark? How are people changing passwords? In the app, using the password generator or not, in the extension with the password generator, in the browser using the injected UI? The thing about 1Password is that it seems like it's simple, but under it all there's usually multiple ways to do…
> having this kind of data can make for better decisions.
It can also make for worse decisions.
2% of millions of users is still tens of thousands of people. Maybe that feature is terribly useful but only a handful know about it. Cutting it would be a mistake; it should be made more prominent.
Maybe the 20% feature is annoying and that’s why 80% of people actively avoid it. Giving it more prominence would be a mistake; it should be cut.
No amount of telemetry will tell you users are deeply unhappy with the move to an Electron app and the removal of local vaults. You only know that from direct feedback and speaking to them.
Re: 1Password to Add Telemetry
#244Users: We want standalone non-subscription licenses! 1Password: I really wish we knew what users wanted. Users: Please don't move to Electron, I don't want Chrome bugs in my password manager. 1Password: I'm just baffled. We never hear from users. Users: Please, for the love of God, give us control over our vaults. Don't go cloud-only, we're begging you! 1Password: Better turn on telemetry. It's the only way to solve…
They're focusing of the enterprise market. Those users are now what matters, because that's where the money is. Individual and family customers will still get their tier of product, but ain't no company-wide business decisions gonna be catered to their whims. And particularly with standalone perpetual licences, which I'm still clinging on to. Sync via DropBox, share a vault with family, and another one with my small…
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Re: 1Password to Add Telemetry
#245Unpopular take: this is actually exciting to me.
As development has continued, the 1P app seems to have gained in bugs. I've tried reporting these - I like 1P and the 1P team seems to care about delivering a quality product - but using their forums is very frictionful and I've often given up on reporting bugs because it's not worth the faff. Telemetry holds the promise that they can fix the bugs without me needing to manually report.
Re: 1Password to Add Telemetry
#246Earlier quoted context omitted.
1Password is one of the best products I've ever used and removed tons of friction from my life when I switched from KeePass. It's a fantastic, exciting product. ...which is why this decision is extra infuriating.
What was your usecase that you were unsatisfied with keepass?
Wanting a good UI, easily setting up new devices, habing the same password manager as my coworkers
Re: 1Password to Add Telemetry
#247I honestly can't understand how anyone would use those cloud services for important passwords and keys. The risk/reward ratio is just too high. And for anything not crucially imporant I would just whatever my web browsers support natively.
It makes using different web browsers easy. For example, Firefox on the desktop and Safari on the phone.
I also don’t like the idea of locking password management into a specific browser because I switch browsers more often (last time 5 years ago) than password managers (last time 15 years ago).
I don’t have an issue with passwords, even important ones, being synced with the cloud. As long as the crypto happens locally, and as long as I’m forced to trust the app developers anyway, what difference does cloud vs. local storage even make, security-wise?
Re: 1Password to Add Telemetry
#248I've never trusted any of these password storage services and only use KeePassXC. I remember having conversations with people years ago when these services were appearing and I told them that eventually these services would screw over their users. To my amazement people continue to believe that storing their most precious information(passwords) with a 3rd party. I truly don't understand. It's just too much risk expos…
> Why on God's green earth would anyone trust some random assholes with something as important as passwords?
You’re going to have to trust the app’s code no matter what. As long as encryption and decryption happens locally, how does a hosted password manager make a difference to local storage?
Re: 1Password to Add Telemetry
#249What is the random query parameter injected into the open-and-fill feature? Is it not telemetry?
It’s the item’s UUID. You can verify this by using their `op` CLI tool and searching for the specific item.
Re: 1Password to Add Telemetry
#250What a coincidence. Just yesterday I was discussing 1pwd’s series A with a friend and I remembered about a podcast the founder (David Teare) did with DHH (Rework Podcast). In it, he literally cites this. He says they raised money for a bunch of things, and one, was to add metrics, but he wanted them to make them anonymous. We’ll see how it plays out. Podcast: https://open.spotify.com/episode/6RZm7V8IcvuMuaCmVBE4EG?si…
Link on official website, so anyone can listen: https://37signals.com/podcast/venture-capital-and-control-wi...