Earlier quoted context omitted.
I think you overestimate the reliability of the alternatives. Zoom focused all their early engineering muscle on reliability. When we build new products, we don't have infinite resources to attack every front simultaneously. We have finite resources to prove a concept, and we incur debt in just about every other dimension. Now that everyone is using them (precisely because of reliability) the emphasis becomes other t…
That last statement, I'm there with you on. Tech debt is necessary, it could even be renamed "tech leverage," because that's what a lot of it is. My thing is that there are tons of potential ways to mitigate zoombombing, even incrementally, and that they haven't or chose not to indicates it's because there were cost barriers to doing it. It has the tech debt smell, and it's what I've seen in other orgs.
Someone call the feds quickly, that sounds like a very serious crime.