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User Inyerface – A worst-practice UI experiment

userinyerface.com

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Re: User Inyerface – A worst-practice UI experiment

#241
post #239

So far I haven't seen anything on this site that I have not encountered on a real web site at one time or another (though this site is unique in bringing all these horrible design practices together in one place). This includes not being able to get past the captcha.

Not that I want to brag, but, you can get past the captcha. You just have to mindlessly click everything (at least it worked for me. And yes, I should probably get a life, but I made this passed as UX research.)

Re: User Inyerface – A worst-practice UI experiment

#242
post #222

Earlier quoted context omitted.

Oh I definitely recognise this, it's using Microsoft's Bot Framework ( https://dev.botframework.com/ ). I had to make a chatbot for a hospital during my end of studies internship. I still don't get why people want chatbots as they're terrible UI, so frustrating to use even when they're made properly.

People don't want chatbots - businesses want(ed) them because they offer(ed) the promise of much cheaper support. Of course that's predicated on them working at all , which in practice they don't, obviously. Think that message has filtered through enough now that the hype surge that was in full swing a couple of years ago seems to have petered out again.

It seems to be a recurring pattern. Business introduce some new form of support that customers like because it means less waiting times and less automated gatekeeping, but then companies look to put that back in to save costs. Web chat was the previous quick way in, but now that's been automated and reduced to the same obtuse trees as phone or email support so now social media is the fast/less BS option. That too will pass.

Re: User Inyerface – A worst-practice UI experiment

#246

That country selector that is all the country flags of the world in greyscale with colours only shown on mouse-over deserves a special mention. Not really a problem if you're just entering garbage information, but try to find the proper flag if you actually want the correct one. Bonus points if you are one of the many lucky citizens born under a flag that consists of three horizontal or vertical areas of equal size.

There are many close matches:

https://www.britannica.com/list/flags-that-look-alike

https://www.crwflags.com/fotw/flags/xf-like.html

Re: User Inyerface – A worst-practice UI experiment

#247
post #239

So far I haven't seen anything on this site that I have not encountered on a real web site at one time or another (though this site is unique in bringing all these horrible design practices together in one place). This includes not being able to get past the captcha.

Not that I want to brag, but, you can get past the captcha. You just have to mindlessly click everything (at least it worked for me. And yes, I should probably get a life, but I made this passed as UX research.)

Ah. I was proceeding on the assumption that a bow and a bow tie were not the same thing. Silly me.

Still, nothing on this site was as bad as the "security questions" on the United Airlines site. All of their security questions are multiple choice. Here's an actual example:

What is your favorite sport?

Possible answers:

    Gymnastics
    Soccer
    Jai Alai
    Archery
    Snowboarding
    Volleyball
    Cycling
    Diving
    Ice skating
    Taekwondo
Because obviously no one who flies United likes football or baseball.

The worst thing is that when you have to answer the question the answers are presented in a different order than when you set them up, so a simple hack like "just pick the third answer" won't work. It's genuinely more frustrating than anything on the parody site.

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