Earlier quoted context omitted.
Easy. The engineers who built it care mostly about their total compensation and getting promoted. They therefore gleefully implement the product requirements. The PMs behind the idea also care about the above, except they are held to account by business objectives. By narrowly optimizing for a particular objective (reducing account fraud) in an unprincipled manner, they come up with an insane feature idea like this.…
> Welcome to life at a big tech company. Most of this is, as you've correctly spelled out, just due to perverse incentives, and there's not really any intentional malfeasance. The REAL problems start when you get a neurotic psychopath with a modicum of power, and an agenda to climb the ladder, who pushes through ideas they KNOW are bad for the company, as a whole, in the long run, but do so anyway because they know i…
I would argue that the people at the top making these decisions are not ignorant about what is going on.