The thing the pisses me of about these cases is this: "I called them again and they said they can’t provide more information." They terminate your account and then they even refuse to tell you why. A basic human thing, a chance to fix the issue, but no. Go f* yourself from Apple and that's it.
That said, it's not always that way with them, and I suspect Apple is similar. We always hear about the rough encounters, but few people write about "I just had this issue, and it got cleared up immediately. The end."