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Anthropic, please make a new Slack

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Re: Anthropic, please make a new Slack

#231

Use Zulip. The migration out of Slack is actually quite easy and preserves all messages, files, etc. Even the user migration is straightforward, keeping Google or whoever as the identity provider if you prefer.

This. Zulip's topics map exactly to AI chats - you can have the whole team and the bot focused on one thing.

The Zulip team has been admirably cautious with their own approach to AI in the product - which I am so thankful for! - but I am sure someone out there has built the integration to get bots deeply into a Zulip org. And if not, building that integration is so much more achievable than rebuilding the whole of Slack.

Re: Anthropic, please make a new Slack

#234
post #33
post #11

This is just crazy. Lets ask the power company to build some trains for us. They transport electricity, they _must_ know about transporting people. They can power the lines themselves! If this was so easy, teams wouldn't suck, matrix would be everywhere, and discord would be replaced already by the furries (as much as stoat is trying).

No. This is a CEO expressing righteous indignation about a company that provides (seemingly) little value and has almost no competition. Slack won't open up their data moat to AI, which is shameful. And Slack costs way too much. If there were any competitors, the price would drop significantly. It's not like chat is a hard problem. And Slack's app is an absolute bear.

> And Slack costs way too much.

MS Teams is free.

Re: Anthropic, please make a new Slack

#235
post #173

Earlier quoted context omitted.

But this is a magic shovel that digs holes and tunnels all by itself exactly as intended. It should be able to do this without any special skill involved in prompting it.

You're thinking post-scarcity. We aren't there yet, but one say well have a magic wand, magic shovel, and magic anything else that is currently scarce.

You sound like a low-information luddite. Have you tried this week's latest model? You're probably prompting it wrong.

Re: Anthropic, please make a new Slack

#236
post #47

Earlier quoted context omitted.

> You know, those millions of chats (including private data) by people who didn't give consent to this I'm pretty sure the company you work for owns your work chat, and that what you say on company slack constitutes business information. There are a lot of things people don't consent to. Being born. Breathing in the air molecules that come from other people's bodies. Looking at ugly things. Hearing annoying sounds. I…

> I'm pretty sure the company you work for owns your work chat, and that what you say on company slack constitutes business information. That’s not a valid argument. The company itself would still need to consent.

The company in the very article this thread is about wants this.

Lots of companies want this.

Companies should have the option. Right now they're completely locked out of taking advantage of AI with their business data locked away in Slack.

Slack is a graveyard.

I would be a customer of this. It's a pain in the ass that I can't just ask a question to an LLM about knowledge that I know is locked away in past conversations. I have to go bug that person and sync up with them. Latency, annoying context switches for everyone, ... these things have a simple solution. Let AI have the data.

Re: Anthropic, please make a new Slack

#237
post #47

Earlier quoted context omitted.

> You know, those millions of chats (including private data) by people who didn't give consent to this I'm pretty sure the company you work for owns your work chat, and that what you say on company slack constitutes business information. There are a lot of things people don't consent to. Being born. Breathing in the air molecules that come from other people's bodies. Looking at ugly things. Hearing annoying sounds. I…

In general the companies are the ones showing reluctance, much more than their employees. There's still a morass of security, privacy, and legal unanswered questions about LLM use in general. Not to mention the huge unknown of total lifecycle costs

The company writing the article this HN thread is about wants this. Lots of companies do.

Today there is no option because Slack is scared to death of losing their leverage.

Companies want full rights to their data, and Slack is lording over it like a dragon protecting treasure.

Re: Anthropic, please make a new Slack

#238
post #55
post #47

Earlier quoted context omitted.

> You know, those millions of chats (including private data) by people who didn't give consent to this I'm pretty sure the company you work for owns your work chat, and that what you say on company slack constitutes business information. There are a lot of things people don't consent to. Being born. Breathing in the air molecules that come from other people's bodies. Looking at ugly things. Hearing annoying sounds. I…

> I'm pretty sure the company you work for owns your work chat, and that what you say on company slack constitutes business information. It does. And a lot of this information is highly sensitive. Imagine my company's surprise if Slack would not be shameful and would just open up its data moat to AI. > There are a lot of things people don't consent to. Being born. Demagoguery and non sequiturs are not arguments. But…

By focusing on AI, you missed the point.

Slack is monopolizing data access and not giving companies access to their own data.

Companies want to hook up their chat BI to LLMs so it can be instantly and richly queried. Slack search sucks, and an LLM could increase employee efficiency by an order of magnitude. It could also make a lot of requests self serve rather than having employees interrupting each other constantly.

Slack is prohibiting companies from surfacing their own data to AI. They're perhaps worried this will erode their leverage.

That's the entire point here.

Companies should have the option to leverage their chat data for AI rather than having no option at all.

Slack bad.

Re: Anthropic, please make a new Slack

#239

Earlier quoted context omitted.

General electric did produce locomotives for decades

GE and others also had marketing campaigns that pushed electric appliances [0]. Yes, GE did make consumer appliances but they also made many production and supply components so it was clearly in their interest to promote this new wonder to build demand and a customer base. It's almost shocking that these AI companies aren't "magicking" up open source replacements for things like Slack, even as just a proof-of-concept…

Why sell the output single time. When you can sell the tool that makes output to nearly unlimited times. Competing with your own customers is bad move as it limits number of those hopeful fools.

Re: Anthropic, please make a new Slack

#240

Earlier quoted context omitted.

Or, you know, Vibe code your own. Right. If these tools are so good (and they are) there should be numerous better-than-Slack apps by now that let you do exactly what you want. It doesn't take Anthropic to make it. (At our company, we cheated and edited 37signals' Campfire instead because we got sick of Slack's ads pushed into our paid instance.)

Wait, what? You get ads in Slack? That sounds crazy to me, but the other interpretation (that Campfire has ads for Slack) seems even crazier.

Yes, if I go to Slackbot we get this: https://pbs.twimg.com/media/HCowV2GXsAAmpXN?format=jpg&name=... - there's no X and no way to get rid of it. Just an ad for their pro plan every time. This is on whatever the normal paid plan is. (We're keeping it around for a few months before we cancel to see if we need to go back on there to find things.)
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