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How will OpenAI compete?

ben-evans.com

231–240 of 693 posts

Re: How will OpenAI compete?

#231

Earlier quoted context omitted.

> The near billion users OpenAI has is actually a real moat and might translate into decent chunk of revenue. People used to suggest this about MySpace.

MySpace never had close to a billion users.

But everyone had at least one friend, Tom.

Re: How will OpenAI compete?

#232
post #190

> There is no equivalent of the network effects seen at everything from Windows to Google Search to iOS to Instagram, where market share was self-reinforcing and no amount of money and effort was enough for someone else to to break in or catch up. What is the network effect of Google Search?

Companies competing to buy ad space and SEO of every website on too of it.

Re: How will OpenAI compete?

#233
post #70

Earlier quoted context omitted.

It would literally take you 5 mins to set up your wife with a competing client for her needs. Sure it's 'sticky' at least a little, but it's not a moat. A moat is a show stopper like they own you.

Just like it would take 10 seconds to buy her a Pepsi instead of her preferred Coke. Would you?

Stickyness absolutely helps. But it won't get you anywhere close to a MAG7 operating margin. I think we are already seeing the start of price wars. I cancelled my ChatGPT subscription once i realized Gemini Pro was included in my Google Workspace and never looked back for a second.

Re: How will OpenAI compete?

#234

Earlier quoted context omitted.

not necessarily, if openai managed to monetize free users. Could be through advertising, or integrations with marketplaces on commission (e.g. order your next Hello Fresh through ChatGPT? Get recommended a hotel?) They could succeed where Alexa failed. A free user can even bring in more than a paid user if you look at some platforms like spotify, where apparently there is a large chunk of free users generating more i…

We are so far away from ordering stuff from LLM

Not really!

I was researching CAVA ( due to the crazy earnigs announcement yesterday ) and it was displaying some nice links to the website, all suffixed with ?utm=chatgpt

So, it has begun!

Re: How will OpenAI compete?

#235

Everyone is actually underestimating stickiness. The near billion users OpenAI has is actually a real moat and might translate into decent chunk of revenue. My wife, for example, uses ChatGPT on a daily basis, but has found no reason to try anything else. There are no network effects for sure, but people have hundreds and thousands on conversation on these apps that can't be easily moved elsewhere. Understandable tha…

Not sure how that works when there are fierce competitions, and openai's product is not substantially better than the rest. There are US competitors, then China.

Take ozempic as an example. The word is already part of the culture, but the company is losing badly to lly. Novo nordisk is projecting revenue DECLINE while eli lilly is still growing massively. I am not even sure people know other glp1 drugs other than ozempic. I don't even remember lilly drugs name.

I think people should not underestimate the market. It's a dynamic game where engineering intuition might not be enough

Re: How will OpenAI compete?

#236
I have only dabbled with Claude and other AI tools, but from what I can tell, only ChatGPT has folders and a robust organization system. (Someone correct me if I’m wrong here.)

This matters a lot to me, as I use AI as something of an ongoing project organizer, and not purely for specific prompts.

So at least for me, it would be a huge hassle to move to another platform, on par with moving from one note-taking software to another (e.g., Evernote to IA Writer.)

Re: How will OpenAI compete?

#237
post #221

I just wonder how long it'll take local models to be good enough for 99% of use cases. It seems like it has to happen sooner or later. My hunch is that in five years we'll look back and see current OpenAI as something like a 1970's VAX system. Once PCs could do most of what they could, nobody wanted a VAX anymore. I have a hard time imagining that all the big players today will survive that shift. (And if that partic…

I hope you're right, but is there any guarantee that there will continue to be institutions willing to spend the money to produce open models? I almost wonder if we need some sort of co-op for training and another for hosted inference

There doesn't seem to be any sign of Chinese companies stopping to produce open models to destroy the American moat.

Given that a lot of the R&D in China is state sponsored that also seems to be a good pawn in US-China relations.

Re: How will OpenAI compete?

#238
post #213

Everyone is actually underestimating stickiness. The near billion users OpenAI has is actually a real moat and might translate into decent chunk of revenue. My wife, for example, uses ChatGPT on a daily basis, but has found no reason to try anything else. There are no network effects for sure, but people have hundreds and thousands on conversation on these apps that can't be easily moved elsewhere. Understandable tha…

> but people have hundreds and thousands on conversation on these apps that can't be easily moved elsewhere. Except these aren't conversations in the traditional sense. Yes, there's the history of prompts and responses exchanged. But the threads don't build on each other - there's no cross-conversational memory, such as you'd have in a human relationship. Even within a conversation it's mostly stateless, sending the…

I see people who have conversations spanning months. They don't start new threads and instead go back to existing threads to continue the topic. They also reference the prior threads discussion many times.

This would feel like a switching cost for people who use the system that way.

Re: How will OpenAI compete?

#239
post #83
post #56

Earlier quoted context omitted.

I still think it's hilarious that a product name as awful as "ChatGPT" has become so ubiquitous. I wonder what percentage of its users know what the GPT stands for, or even thought about it for a second?

I mean, how is it any worse than 'google'? chatgpt is generic (as in, no prior meaning attached, except for the few people in the world who understand what GPT stands for). It's simple - even a non-english speaker can say it easily, and doesn't require one to be native to know how to pronounce it (this is a difficult concept for a native english speaker to grok). These features makes for a good name.

while we're talking pronunciation I'm on an (entirely pointless) one man mission to have "lemon" stick as a pronunciation of "LLM".

Re: How will OpenAI compete?

#240
post #213

Everyone is actually underestimating stickiness. The near billion users OpenAI has is actually a real moat and might translate into decent chunk of revenue. My wife, for example, uses ChatGPT on a daily basis, but has found no reason to try anything else. There are no network effects for sure, but people have hundreds and thousands on conversation on these apps that can't be easily moved elsewhere. Understandable tha…

> but people have hundreds and thousands on conversation on these apps that can't be easily moved elsewhere. Except these aren't conversations in the traditional sense. Yes, there's the history of prompts and responses exchanged. But the threads don't build on each other - there's no cross-conversational memory, such as you'd have in a human relationship. Even within a conversation it's mostly stateless, sending the…

This is not the case.

I use OpenAI a lot on the paid plan via the UI. It now knows absolutely loads about me and seems to have a massive amount of cross conversational memory. It's really getting very close to what you'd expect from a human conversation in this regard.

Sure the model itself is still stateless, and if you use the API then what you say is true.

But they are doing so much unseen summarisation and longer context building behind the scenes in the webapp, what you see in the current conversation history is just a fraction of what is getting sent to the model.

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