Earlier quoted context omitted.
Didn't measure what complicated means, these are the words people who churned use Generally the first point is server selection. That's too complicated for most users
Somehow I doubt it is. People are capable of selecting phones, phone network providers, e-mail providers, Internet providers, but selecting a server for mastodon is too complicated? Don't buy it
Not listening to users is when learning stops
You are making bad analogies, instead compare AP to other social media networks and what users expect when signing up