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Stop selling “unlimited”, when you mean “until we change our minds”

blog.kilocode.ai

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Re: Stop selling “unlimited”, when you mean “until we change our minds”

#231
post #112

Earlier quoted context omitted.

That is true. Love, to me, is commitment. We no longer feel that rush we felt in the beginning. Things may be calm, which people mistake for boredom, which they mistake for doing something wrong or something is being wrong. People tend to move on after the "honeymoon phase", and keep repeating it ad infinitum. I have exes. I do not hate them, we never separated on bad terms. I do not love them romantically, however.…

Trust is really important to me and I couldnt forgive a cheater, but that does not mean I won't love the person they are. Sure I would be hurt which is human, and I would definitely cut them out of my life, but there will forever be the part of them that I love. Otherwise I wouldn't have been this hurt.

I agree. I could never forgive a cheater either, and I was stupid to mistake love with forgiving endlessly.

Re: Stop selling “unlimited”, when you mean “until we change our minds”

#232

When you offer "unlimited", you're immediately exposing yourself to the 0.1% of userbase that will absolutely treat it is unlimited. Whale users/hoarders. This has been a known problem since the dawn of hosting...hell, it goes back to times before computers. One thing I miss for the other users, i.e. the casual users that never use anywhere near of their quota, is rollover. If you haven't used your quota this month,…

You’re fully right and I’ve seen it play out at a startup. It’s unreal to see how that 0.1% userbase can find insane ways to use your service. For some people, it becomes a game to discover your rate limits and develop a service that goes just under the rate limit 24/7

In some cases, people discover creative ways to resell the service. Anthropic mentioned they suspect this was happening.

The weirdest part about this whole internet uproar, though, is that Anthropic never offered unlimited usage. It was always advertised as higher limits.

Yet all the comment threads about it are convinced it was unlimited and now it’s not. It’s weird how the internet will wrap a narrative around a story like this.

Re: Stop selling “unlimited”, when you mean “until we change our minds”

#233
To quote the movie Zoolander: "I feel like I'm taking crazy pills!"

Anthropic never sold Max plans as unlimited. There are two tiers, explicitly labeled "5x" and "20x", both referring to the increased usage over what you get with Pro. Did all the people complaining that Anthropic reneged on their "promise" of unlimited usage not read anything about what they were signing up to pay $100 or $200/month for? Or are they not even customers?

Re: Stop selling “unlimited”, when you mean “until we change our minds”

#235

E.g.: Apple's new "iCare" offers "unlimited" repairs by subscribing for 20 USD / month! - note: "unlimited" does not mean free. quote source: "Apple Just Found a Way to Sell You Nothing" https://www.youtube.com/watch?v=ytkk5NFZGjs

> - note: "unlimited" does not mean free.

Repairs have always come with deductibles.

This is standard in virtually every insurance program. There are a lot of studies showing that even the tiniest amount of cost sharing completely changes how people use a service.

When something is unlimited and free, it enticed people to abuse it in absurd ways. With hardware, you would get people intentionally damaging their gear to get new versions for free because they know it costs them nothing.

Re: Stop selling “unlimited”, when you mean “until we change our minds”

#236

Earlier quoted context omitted.

Why 20% VAT? Different EU countries have different tax brackets, so OP might not have had 20%.

There’s a European country with a 21.470588235% tax rate? No I think GP is right and there’s a hidden 2.50 handling fee.

Lol, that's a fair point, you're probably right on that.

Re: Stop selling “unlimited”, when you mean “until we change our minds”

#237

why they didn't just limit 5% that doing 24/7 useless task to be on leaderboard burning token ???? why the whole users need to suffer???

The new limits should only affect that 5%

I don’t know why you think everyone is going to suffer.

Re: Stop selling “unlimited”, when you mean “until we change our minds”

#238
post #63

When you offer "unlimited", you're immediately exposing yourself to the 0.1% of userbase that will absolutely treat it is unlimited. Whale users/hoarders. This has been a known problem since the dawn of hosting...hell, it goes back to times before computers. One thing I miss for the other users, i.e. the casual users that never use anywhere near of their quota, is rollover. If you haven't used your quota this month,…

Things would be much easier if, instead of “unlimited”, companies simply offered great usage limits. Yes, hoarders would still exist, but their impact would be negligible. Even better: provide a counter displaying both remaining usage available and the quota reset time. But companies probably earn so much money from the vast majority of users that having good and clear limits would only empower them to actually benef…

Two problem with offering usage limits is the real limit you could offer if all users hit it, is low. The users with usage far below the limits feel they are getting a bad deal, compared to if they can't see the limits and they don't hit them, they feel they have "unlimited!".

Re: Stop selling “unlimited”, when you mean “until we change our minds”

#239

Earlier quoted context omitted.

I think it is great to take pride in ones craft, but in the end it comes down to this: We create software for users. If the user can't feel any difference in quality between human made software, or AI made software, then it does not mater. It is that easy. If AI makes better software, at lower prices, human developers will become obsolete. It is the natural way of life. Once we had telephone operators, now we don't.…

There's still work for artisanal woodworkers, doing everything by hand with the utmost care[0] But that doesn't change the fact that the VAST majority of people are just fine with mass-produced furniture I think this is the difference that's going to happen to software. There's the one doing everything in bare vim with zero assist, just rawdogging function names and library methods from rote memory. And then there's…

This is an interesting analogy as I have found that unless you are regularly in contact with hand made furniture, you have little feel for what is different about mass produced furniture and why anything else is desirable.

There may very well be a texture to “hand crafted” software that will be totally lost on users. But I kind of doubt the difference will be anything like the difference in furniture.

Re: Stop selling “unlimited”, when you mean “until we change our minds”

#240

Earlier quoted context omitted.

> the overwhelming majority of developers who are paid for their work daily do pretty mundane and boring software developmet So are musicians. We think of them as doing creative stuff but a vast majority is mundane.

Most musicians (i.e. non-famous ones) get most of their income from teaching students. I don't think such a model makes sense for developers (though who knows, maybe at some time in the future there will be significant numbers of people programming as a hobby and wanting to be coached by a human...)

It really depends. I think if there's a majority trend, it's just to have another job of any kind.
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