231–240 of 635 posts
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Is this sarcasm? AI has been getting used to handle support requests for years without human checks. Why would they suddenly start adding human checks when the tech is way better than it was years ago?
Same reason they would have added checks all along. They care whether the information is correct.
I was offered in writing a refund by the team who cold reached out to me to ask me why I cancelled my sub one week after start. Then they ignored my 3+ emails in response asking them to refund, and other means of trying to communicate with them. Offering me a refund as a bait to gain me back, then when I accept it they ghost me. Wow. Very low.
The product is not terrible but the team responses are. And this, if you see how they handled it, is also a very poor response. First thing you notice if you open the link is that the Cursor team removed the reddit post! As if we were not going to see it or something? Who do they think they are? Censoring bad comments which are 100% legit.
I am giving it a go to competitors just out of sheer frustration with how they handle customers, and I do recommend everybody to explore other products before you settle on Cursor. I don't intend to ever re-subscribe and have recommended friends to do the same, most of which agree with my experience.
here's an archive of the original reddit post since it seemed to be instantly nuked: https://undelete.pullpush.io/r/cursor/comments/1jyy5am/psa_c...
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A forward-thinking company that believes in the power of Innovation™.
These bros are getting high on their own supply. I vibe, I code, but I don't do VibeOps. We aren't ready. VibeSupport bots, how well did that work out for Canada Air? https://thehill.com/business/4476307-air-canada-must-pay-ref...
LLM anything makes me queasy. Why would any self respecting software developer use this tripe? Learn how to write good software. Become an expert in the trade. AI anything will only dig a hole for software to die in. Cheapens the product, butchers the process and absolutely decimates any hope for skill development for future junior developers. I'll just keep chugging along, with debian, python and vim, as I always ha…
I understand not wanting to use LLMs that with no correctness guarantees that randomly hallucinate, but what's wrong with ordinary LSPs and autocompletion? Those seem like perfectly useful tools.
Anyways, Cursor generates all my code now.
There is a certain amount of irony that people try really hard to say that hallucinations are not a big problem anymore and then a company that would benefit from that narrative gets directly hurt by it. Which of course they are going to try to brush it all away. Better than admitting that this problem very much still exists and isn’t going away anytime soon.
I think that’s why Apple is very slow at rolling out AI if it ever actually will. Downside is way too big than the upside.
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The extensions themselves have licenses that prohibit their use with anything other than VSCode. (You should keep this in mind next time someone tells you that VSCode is "open source", by the way. The core IDE is, sure, but if you need to do e.g. Python or C++, the official Microsoft extensions involved all have these kinds of clauses in them.)
I don't use VSCode (or Cursor in this case (which I do think was malicious in the way it blindly hallucinated a policy for a paying customer)); I use vim or notepad++ depending on my mood. I just don't have a problem with people "violating" Terms of Service or End User License Agreements and am not really convinced there's a legal argument there either.
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You're giving the game away when you talk about the joy LLMs are robbing from you. I think we all intuit why people don't like the idea of big parts of their jobs being automated away! But that's not an argument on the merits. Our entire field is premised on automating people's jobs away, so it's always a little rich to hear programmers kvetching about it being done to them.
I naively bought into the idea of a future where the computers do the stuff we’re bad at and we get to focus on the cool human stuff we enjoy. If these LLMs were truly incredible at doing my job I’d pack it up and find something else to do, but for now I’m wholly unimpressed, despite what management seems to see in it.
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It does say it's AI generated. This is the signature line: Sam Cursor AI Support Assistant cursor.com • hi@cursor.com • forum.cursor.com
Clearer would have been: "AI controlled support assistant of Cursor".