231–240 of 324 posts
I’ve never actually used small claims court in the US. Curious if those who have can answer if it’s a similar experience?
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15 years seems darn short for an oven. The (electric) one I have now is from the late 1960's, and perfectly functional. At church, our (gas) kitchen oven is about a century old - and the last service man we had said that it should be good for another century, if we're careful not to let it rust out.
When I lived in Hongkong, my oven failed after less than 10 years. When my landlord came to replace it, he told me that it was common due to the extreme humidity that eventually ruins the circuit boards. I'm still a bit skeptical of that explanation -- but he has probably replaced more "white goods" (refrig, oven, etc.) that I will in a lifetime. Weirdly, my washing machine by Bosch was tough as nails and never had a…
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I would not call any of that a debunking, even quasi. Just a different dance around the same hard-to-swallow pill. Company X makes a great product that everyone only needs one of and lasts a long time. Over time, the market starts to dwindle and. Company X is going broke. Now, Company X must either invest in innovation or reduce the lifespan of its current offering. There's nothing inherently evil about this concept,…
How do the manufacturers of long-lasting one-off-purchase products survive? Stuff like doors, windows, roof tiles, floor tiles, faucets, staircase railings, fences, etc. Are they filling Chapter 13 or are they in the process in reducing the lifespan so their products are replaced every couple of years? What's their secret?
But Instant Pot is the classic example of going broke because everyone bought exactly one of their products and never needed another (ignoring the three we have...)
I have a Rainforest Automation Eagle 200 radio box that pairs with a PG&E meter to enable real time data egress. The onboard software is brittle and the device fails to boot up completely, though it is responsive to local network requests. Rainforest Automation is uninterested in debugging it and is offering only a discount on replacement hardware. But this is likely a software problem (I suspect failed certificate r…
I would presume it's not retroactive, and would only apply to devices sold after the law went into effect. And perhaps only even devices manufactured before then.
via[0]:
Manufacturers must also make available documentation, parts, and tools for at least three years after the product was last manufactured for products priced between $50 and $99.99 and for at least seven years after the product was last manufactured for products priced at $100 or more, regardless of any warranty periods.
The law broadly covers electronic and appliance products, including cell phones, laptops, tablets, and various home appliances, that were manufactured and sold or used for the first time in California on or after July 1, 2021.
edited to add source URL.
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Disclaimer: I haven't seen the video (I'm in a quiet place right now.) > And that those properties (being hard to damage/destruct and being easy to repair) might be mutually exclusive. I disagree on a fundamental level. You could say such a thing when talking about really small (micro/miniature) devices. But as size increases, the validity of such arguments rapidly goes down. A phone case/bumper for example - makes t…
> Apple does not care too much about making repairs easy. They do. iPhone 14 internals was redesigned to be more repairable [0], which extended to pro models with iPhone 15 [1]. [0] https://www.ifixit.com/News/64865/iphone-14-teardown [1] https://www.ifixit.com/News/82867/iphone-15-teardown-reveals...
Historically, Apple made sourcing genuine parts an impossible feat. This potentially wouldn't even be a problem, if Apple didn't go to such great lengths to detect "non authentic parts". They changed that somewhat, but only for private consumers. Their model for their repair/replacement parts program still makes it borderline impossible to operate an independent repair service business, effectively protecting Apple from any competition.
I bought a cool wifi, internet connected picture frame from a thrift store. It had someone else's pictures on it, so I went into the menu and selected "Factory Reset" After that it never booted past the setup pages with a "unable to get token" message. I messaged the company who was very responsive but the end result was that they said it was unfixable and to return it to the store. It was only $8, but I was looking…
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I'm convinced this happened recently with LED bulbs as well, even though I've found no definitive proof. The LEDs I installed in my house 10-12 years ago are still going strong, but every newer one I've purchased gives up the ghost within a couple of years. And I only purchase brands with a good reputation, like Feit and the like.
The rule of thumb I've found with light bulbs is similar to the Boots Theory ( https://en.wikipedia.org/wiki/Boots_theory ), which is you need to spend at least $8-$10 on a bulb to get something that will actually last. Feit is good but its hit or miss on life span, especially when I get them close to the same price and incandescent, often times its the little A/C to DC converter that dies (really need DC light circu…
But yes, the reasonably-priced LED bulbs don't last any longer than incandescents. I am replacing a few every year around the house. The saving grace is that they generate a lot less heat. I was in a house the other day that still had incandescent bulbs in the bathroom fixures, and could feel the heat from them as soon as I switched them on.
I went around and around in circles with the Electrolux call centre worker. "So you think an oven should only last for two years?" To what end? Annoy the people who are responsible for your predicament. Don't take it out on call center workers.
> To what end? The more time you spend with the call center, the more it costs the parent company. They don't like long calls. If your call lasts long enough, it will get reviewed by a manager. Your class of complaint will end up on a tally. Enough of these, and someone does something.
Some advice to a co-founder, if you make customers waste their time going in circles with the help desk just to get their concerns reviewed, they'll take their business elsewhere.
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15 years seems darn short for an oven. The (electric) one I have now is from the late 1960's, and perfectly functional. At church, our (gas) kitchen oven is about a century old - and the last service man we had said that it should be good for another century, if we're careful not to let it rust out.
Ovens CAN last for 15 years, but should ALL of them? Who gets to decide how long something gets to last for?
1. We create a law that says companies _are_ responsible for the environmentally-conscientious disposal of any good they make.
2. Then we let them decide.