Apple says there is nothing wrong.[1] When your identity provider has total control over your life, and you signed away your right to sue for damages, this is what happens. [1] https://www.apple.com/support/systemstatus/
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Apple users are being locked out of their Apple IDs with no explanation
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Re: Apple users are being locked out of their Apple IDs with no explanation
#232[deleted]
Re: Apple users are being locked out of their Apple IDs with no explanation
#233Remember when you didn't need any fucking online account to use your computer? Pepperidge farm remembers.
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Re: Apple users are being locked out of their Apple IDs with no explanation
#234I'm guessing this is due to Apple's paranoia that someone might get an Apple ID and use iMessage without buying an Apple device.
Re: Apple users are being locked out of their Apple IDs with no explanation
#235Earlier quoted context omitted.
The analogy is all well and good, except missing the point we're discussing that happened to the parent: It's not: "I’d rather live in the condo even if the lease runs out one day" It's more like: "I’d rather live in the condo even if the realtor arbitrarily locks me out, even though I did pay for it"
I'm not saying it was a bad analogy, just that it's easy to create analogies to create a narrative based on your own perception. Obviously the point was missed.
In this case, their analogy seems to be based on reality.
The key point of their analogy is that buying another condo isn't a good solution to someone locking you out of the one you paid for, just like buying a new phone isn't a good solution to Apple locking you out of your phone that you paid for.
Your complaint with their analogy seems to boil down to "they used an analogy", without actually addressing the point above. Try to focus on the point instead.
Re: Apple users are being locked out of their Apple IDs with no explanation
#236Additional datapoint: my account just got locked, was forced to change password.
I use a gmail email as my login
Re: Apple users are being locked out of their Apple IDs with no explanation
#237So i'm not the only one, huh. Got myself an iPhone, downloaded 2 apps, went to bed, woke up to a complete lockout. They unblocked me through a phone support request, after 18 hours, and then hit me with a fresh ban, not even 24 hours later. Account got permabanned after like 5 more calls, where they just started sending me a legal notice instead. The fact that your device can become a complete brick, because of an is…
> The fact that your device can become a complete brick, because of an issue in their completely hands-off account management system, smells like a class action suit This is HN frontpage. It's on a big "Mac" website. The damage is done. Many are going to write nonsense like: "Apple is still a $2 trillion company, so this obviously works for them" to which I'll respond with a simple question: Did it not work for Apple…
Everyone has a brand they're never buying again because of a few problems they had in the past. For every new brand they _are_ still buying, there are 10000 other people who are never buying _that_ one again because of a few problems they had in the past.
The only difference I've seen between Apple and my previous laptop brands is that their support techs are useful.
Re: Apple users are being locked out of their Apple IDs with no explanation
#238Earlier quoted context omitted.
Black swan events can happen to you. Recently I traveled to a European country from my base (Middle East). I normally take my phone and laptop with me and they are synced. I forgot the laptop charger and could not get one locally not at least for about a week and then dropped my phone and it got damaged. I bought another phone (Adroid) and tried to log in to by google accounts. It recognized the email and the pswd bu…
> It recognized the email and the pswd but then wanted verification from the original device! Did you have 2fa enabled by any chance? I have 2fa via TOTP on my accounts and while they offer using a signed in phone as a verification option, using TOTP was always an option, and I was never locked out of my account. >Despite having the original sim in the new phone. That would only help if google had some way of tying t…
Yes I had 2fa + OTP, however being a new phone they still ask you to tap on the old phone.
Re: Apple users are being locked out of their Apple IDs with no explanation
#239So i'm not the only one, huh. Got myself an iPhone, downloaded 2 apps, went to bed, woke up to a complete lockout. They unblocked me through a phone support request, after 18 hours, and then hit me with a fresh ban, not even 24 hours later. Account got permabanned after like 5 more calls, where they just started sending me a legal notice instead. The fact that your device can become a complete brick, because of an is…
What did the legal notice say?
Nothing. It’s just a link to the generic legal notice on apple.com
Re: Apple users are being locked out of their Apple IDs with no explanation
#240Earlier quoted context omitted.
> My conclusion - have two physical phones + laptop all synced, plus hardcopy of important pswds etc. And then say, Meta decides to ask for login verification on your other device, and you lose that account because you always logged to it through a browswer in private mode, so no device actually has an active session. Happened to my wife the other day. IT "Security" is reaching new heights of being bullshit. You can'…
>IT "Security" is reaching new heights of being bullshit. You can't win, and asking people to buy multiple devices and keep them continuously in sync is a bit much You likely don't need to buy multiple devices. I log in from random countries/VPNs all the time and never have issues, but I do have 2fa enabled. If your account only has a password and there was a suspicious sign in attempt, it's reasonable for them to as…
I would agree with you if there actually was anything different in a suspicious way about those logins. There weren't. Same devices, same ISP, same browsers, not even an OS update in between. Just one day, few days ago, out of the blue, Facebook decided to pop up a conformation request, offering no alternative to confirming from "another device", and that's with them knowing (or at least having that information available) that there are no live sessions of that account (the whole browser in private mode thing).
Maybe the companies can't win, but they also have themselves to blame. They shouldn't have convinced people to entrust their only copies of data with them. Your vacation photos should not depend on someone's cloud platform. Half of your entire offline life shouldn't depend on Google not randomly locking you out of GMail. But here we are, and I'll keep calling those "security updates" bullshit because they don't care about long tail, and they don't care about hazards they create for most of their users.