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Major outages across ChatGPT and API

status.openai.com

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Re: Major outages across ChatGPT and API

#231

Post by sitzkrieg »

HumblyTossed wrote: post #216
michaelteter wrote: post #50

Lots of jokes to be made, but we are setting ourselves up for some big rippling negative effects by so quickly building a reliance on providers like OpenAI. It took years before most companies who now use cloud providers to trust and be willing to bet their operations on them. That gave the cloud providers time to make their systems more robust, and to learn how to resolve issues quickly.

> Lots of jokes to be made, but we are setting ourselves up for some big rippling negative effects by so quickly building a reliance on providers like OpenAI. Gonna be similar (or worse) to what happens when Github goes down. It amazes me how quickly people have come to rely on "AI" to do their work for them.

if github goes down you cannot merge prs etc, literally blocking "work" so this is a stretch

Re: Major outages across ChatGPT and API

#233

Post by eddtries »

hashtag-til wrote: post #215
swagempire wrote: post #201

Earlier quoted context omitted.

No, this is silly reasoning. A middle manager somewhere has no clue what Java 5 is. But he does know -- or let's say IMAGINES what he knows about ChatGPT. And unlike Java 5-- he just needs to use his departmental budget and instantly mandate that his team now use ChatGPT. Whatever that means you can argue it. But ChatGPT is a front line technology and super accessible. Java 5 is super back end and very specialized. T…

Honest question: do you really mean Java 5 when you say Java 5? It sounds a bit 2000s to me.

If you care about the security of OpenAI, you care about the EOL of 14 year old Java 5

Re: Major outages across ChatGPT and API

#235

Post by _jal »

logifail wrote: post #220
somsak2 wrote: post #100

Earlier quoted context omitted.

I don't think it's so dire. I've gone through this at multiple companies and a startup that's selling B2B only needs one or two of these big outages and then enterprises start demanding SLA guarantees in their contracts. it's a self correcting problem

> enterprises start demanding SLA guarantees My experience is that SLA "guarantees" don't actually guarantee anything. Your provider might be really generous and rebate a whole month's fees if they have a really, really, really bad month (perhaps they achieved less than 95% uptime, which is a day and half of downtime). It might not even be that much. How many of them will cover you for the business you lost and/or th…

It depends entirely on how the SLAs are written. We have some that are garbage, and that's fine, because they really aren't essential services, SLAs are mainly a box-checking exercise. But where it counts, our SLAs have teeth. We have to, because we're offering SLAs with teeth to some of our customers.

But that's not something you get "off the shelf", our lawyers negotiate that. You also don't spend that much effort on small contracts, so there's a floor with most vendors for even considering it.

Re: Major outages across ChatGPT and API

#236

Post by outside415 »

btbuildem wrote: post #159
benterix wrote: post #63

Earlier quoted context omitted.

The point is, OpenAI spent a lot of money on training on all these copyrighted materials ordinary individuals/companies don't have access to, so replicating their effort would mean that you either 1) spend a ridiculous amount of money, 2) use Library Genesis (and still pay millions for GPU usage). So we have very little choice now. Open Source LLMs might be getting close to ChatGPT3 (opinions vary), but OpenAI is sti…

Don't underestimate Big Corp's resistance to using OpenAI's hosted solutions (even on Azure) for anything that's not marketing fluff.

chatgpt will have an on prem solution eventually. in the mean time players like NVIDIA are working on that as well.

Re: Major outages across ChatGPT and API

#238

Post by Kye »

JCharante wrote: post #229
Kye wrote: post #183

Earlier quoted context omitted.

It happens every so often with BGP tables going haywire due to a faulty announcement. Fortunately, I know how to use hand tools, so I'm secure in the post-internet future economy.

It hasn't happened in a while, I think this is the last major incident https://en.wikipedia.org/wiki/AS_7007_incident

There have been numerous high profile incidents. I can't find a list, but BGP troubles took Facebook down for a while in 2021: https://engineering.fb.com/2021/10/05/networking-traffic/out...

Re: Major outages across ChatGPT and API

#239

Post by AlecSchueler »

m3kw9 wrote: post #147
michaelteter wrote: post #50

Lots of jokes to be made, but we are setting ourselves up for some big rippling negative effects by so quickly building a reliance on providers like OpenAI. It took years before most companies who now use cloud providers to trust and be willing to bet their operations on them. That gave the cloud providers time to make their systems more robust, and to learn how to resolve issues quickly.

People that used google and have some technical skill can still survive an OpenAI meltdown

But people who built businesses whose core feature is based on OAI APIs might struggle.

Re: Major outages across ChatGPT and API

#240

Post by Smaug123 »

sitzkrieg wrote: post #231
HumblyTossed wrote: post #216

Earlier quoted context omitted.

> Lots of jokes to be made, but we are setting ourselves up for some big rippling negative effects by so quickly building a reliance on providers like OpenAI. Gonna be similar (or worse) to what happens when Github goes down. It amazes me how quickly people have come to rely on "AI" to do their work for them.

if github goes down you cannot merge prs etc, literally blocking "work" so this is a stretch

Not really true - Git is distributed, after all. During an outage once I just hosted my copy of a certain Git repo somewhere. You can always push the history back up to the golden copy when GitHub comes back.
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