Earlier quoted context omitted.
Twitter is a particularly well refined mob machine. No room for nuance, distribution at the speed of light directly into your feed and/or Trending, participants immediately rewarded for generating and spreading outrage. I get that a lot of this was unintentional, but the dynamic has now been known for a decade and has only gotten worse. Why has Twitter the company and its employees not taken action to deal with this?…
> Why has Twitter the company and its employees not taken action to deal with this? Because it's not their job to moderate this stuff. Angry, pissed off, outraged users are, from the perspective of social media companies, the best users. They refresh constantly (so more ad views), they come back constantly, and if they've gone away for too long, you can just figure out what's likely to piss them off the most, send th…
In addition, individual citizens (not “consumers” or “users”) matter immensely as well. Companies are aggregations of individuals and the behavior of each of us determines the behavior of companies. The cultural, legal, biological, and environmental factors that affect all of us individuals determine the macro behaviors of companies and governments. We can and must strive to improve these factors and thus improve the macro dynamics.
Obviously, the details of this will involve endless debate and there are many ways to approach the problem. But if we don’t try, we are asking to live in a shitty world.
P.S. These are rough thoughts that I quickly typed up and could definitely use some polishing. Some other time…